Holux GR 230 not talking :(

DinAlt · Posted: Wed Jan 07, 2004 7:27 pm Post subject: Holux GR 230 not talking :(

Hi,

Wonderif anyone can help..

My receiver doesn't seem to want to talk to me anymore - it's only 3 days old and this is the sequence so far...

Monday am - charge receiver - works brilliantly

Monday evening receiver now won't connect properly when selected using the blue tooth manager (Ipaq 2210) it has to be switched off then on and it connects as Generic Serial under incomign connections. The SPP slave conection if initialised always goes into the Outgoing connection slot and won't talk to any GPS applications

Wednesday evening - it still makes a connection when switched on but no data seems to be being transferred - I've looked at it using the Holux GPS viewer and Winfast Navigator and nothing seems to be happening - any idea why this is happening (PS I've tried a hard reset just to be sure plus reinstalled all the relevant software ). My bluetooth seems to be working because I can transfer data to my 'phone with no problems - can this be sorted or is it a return to Holux job ?

On the subject of Holux I've been tryign to contact them all day and noone answers the phone and their UK website is down so i can't contact them in any way...

Can anyone help (for instance has anyone got one of teh data cables I could use for a few min ....

DinAlt

Dave · Posted: Wed Jan 07, 2004 7:39 pm Post subject:

The problem you are experiencing is because you have one of the earlier firmware editions which has the bug when changing baud rate. At some point you have changed baud rate within an application, it may have just been selecting another driver, but an application has changed baud rate, and this has now de-synced the GR-230 so the Bluetooth and GPS isn't connecting.

See this thread for more info.

DinAlt · Posted: Wed Jan 07, 2004 8:16 pm Post subject:

Doh !

That's what I was dreading - dunno how it changed though I haven't even tried to play with sirf etc...

Anyone out there got a data cable I can use <g> ?

Still can't get hold of Holux UK ..

DinAlt

Hamie · Regular Visitor Joined: Dec 30, 2003 Posts: 177

Did you try ordering the cable direct from their website? I did on monday and it turned up today. Now my GR230 works once more.

DinAlt · Posted: Wed Jan 07, 2004 11:03 pm Post subject:

Their website is down and they wern't answering phone calls today Sad

DinAlt

Hamie · Regular Visitor Joined: Dec 30, 2003 Posts: 177

That's frustrating.

I think Holux-UK is run from someones home... Not a regular office... When I rang them on monday I could hear a couple of kids playing in the background... They might be out...
I'm not getting any response from their website either now...

Dave · Posted: Thu Jan 08, 2004 2:18 pm Post subject:

Holux do have their own office. They are experiencing problems with their website due to problems at their datacenter beyond their control. The website hopefully will be back up and running in about 18 hours.

Hamie · Regular Visitor Joined: Dec 30, 2003 Posts: 177

OK. My mistake. It just sounded more like a home background than an office when I called... But then they could have been on a mobile and answering the phone at lunch for all I know. Whatever, they were mostly helpful about my problems, and also prompt when I ordered my cable, so I have no complaint.

gps_user · Occasional Visitor Joined: Jan 01, 2004 Posts: 23

Hi,
I ordered my cable on Monday over the phone and was assured next day delivery. I spoke to them today and they said they have had a bad batch and were awaiting a replenishment for next week. To date, I still have no cable! I am being fobbed off with the out of stock response????

Tom 8O

Hamie · Regular Visitor Joined: Dec 30, 2003 Posts: 177

Actually I just looked at the address on the packing slip for the cable I got... Obviously it's not a home business. It's a business building in an industrial estate. I guess someone dedicated was answering the phone at home more likely.

Apologies to Holux-UK for that misunderstanding.

H

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