Need Tomtom 500 repaired .. no proof of purchase

kadhim

hello i just have a problem with my tomtom 500.. which i have bough just last week its the latest edition one with the camera voucher.. will tomtom repair this and how many years warranty is supplied with tomtom.. i herd it was 2.. thanks

alix776 · Posted: Thu Jun 08, 2006 12:22 pm Post subject:

where did you buy it from if it was only the last week you need to get in touch with the retailer first
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

kadhim · Posted: Thu Jun 08, 2006 12:28 pm Post subject:

Basically i bought it off a local phone shop they just give out basic receipts will that work..

alix776 · Posted: Thu Jun 08, 2006 12:30 pm Post subject:

as far as im aware the first point of call should be with local phone shop as they are the ones who supplied the unit to you
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

kadhim · Posted: Thu Jun 08, 2006 12:35 pm Post subject:

Yeah i have notified them already but they say send it back to tomtom, they will repair it..

Andy_P · Posted: Thu Jun 08, 2006 12:46 pm Post subject:

Unfortunately, they are giving you the run-around.
If you get in touch with TomTom, they will tell you to take it back to the retailer, if it has gone wrong so quickly.

You are going to have to stand in the shop and jump up and down, quoting the Sale of Goods Act at them, I'm afraid.

kadhim · Posted: Thu Jun 08, 2006 12:51 pm Post subject:

That shop dude is not budging,, hes telling me when you got it from me it was perfectly working.. after that its yours and tomtoms problem.. i just want to get it sorted whats the quickest way..

alix776 · Posted: Thu Jun 08, 2006 12:57 pm Post subject:

as said earlier quote sales of goods act to him and mention trading standards if still no joy go to trading standards and see if they can help
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

Andy_P · Posted: Thu Jun 08, 2006 1:15 pm Post subject:

THIS THREAD gives you some more details of your rights and what you need to say to the shop (and also how to take it further).
Be polite but stand your ground (take someone else with you?). It is plain in law that they have to refund or replace.

nazimyounis · Posted: Thu Jun 08, 2006 1:57 pm Post subject:

Anita

timber

Anita · Posted: Thu Jun 08, 2006 5:07 pm Post subject:

He's corrupted his SD card. See his new thread here
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&p=226717#226717
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1125.12264
Samsung Galaxy S21

Andy_P · Posted: Thu Jun 08, 2006 5:10 pm Post subject:

Yeah, shame he didn't mention that earier!

timber · Posted: Thu Jun 08, 2006 5:32 pm Post subject:

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