TTGo 700 Problem

CharlieR · Posted: Sun Apr 23, 2006 5:30 pm Post subject: TTGo 700 Problem

I have a problem with my 700, last week I was using it as a handsfree and it was navigating, went off route to aviod a jam and it crashed, sgreeching noise and then took ages to come back on.

When it did it had lost all my favourites and home location.

I have been trying to add an itinery this afternoon and it is now saying file access error and will not let me save it. When I connected it to my computer it has again wiped all my favourites and home locations.

Does anyone know what is wrong?

Cheers

Charlie

eddie_vincent · Posted: Sun Apr 23, 2006 5:49 pm Post subject:

Sounds like it could be a hard drive crash which means returning it to TomTom but someone else may have a less drastic solution.

Good luck

Paul

CharlieR · Posted: Sun Apr 23, 2006 9:54 pm Post subject:

Anyone got any further ideas?

Should i take off the camera download and reinstall the normal voices rather than the gatso voices?

Cheers

Oldboy · Posted: Mon Apr 24, 2006 7:00 am Post subject:

Have you done a FULL Backup of the 700?

If you have, then try a Format and then Restore from the Backup.

When the Program crashed it was possibly writing an update to the .cfg File, in the Map Folder. The leaves a File half written and the wrong information in the FAT. This creates a File that can be seen but gives a 'File Access Error'.

The .cfg File holds, among other things, your Personal Settings; Favourites, Home Location, etc.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Iaindk · Lifetime Member Joined: May 11, 2004 Posts: 15

Can anyone advise how to format the Go 700 Hard Drive.

I have a smilar problem where the unit resets and then decides some file is missing, most recently a map configuration file which led to the unit saying no map installed.

It's all ok after restoring from back up but turns the Go into a rather expensive and useless door stop for the rest of the journey home.

CharlieR · Posted: Mon Apr 24, 2006 9:16 am Post subject:

Cheers for that, as before how do you do the format and restore?

Cheers

Charlie

CharlieR · Posted: Mon Apr 24, 2006 7:42 pm Post subject:

Didn't do the format but did the restore and it said it could not do it but the problem is now resolved.

Should I send it back to tom tom for them to do it?

Oldboy · Posted: Mon Apr 24, 2006 8:50 pm Post subject:

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