HELP! Won't come on...

zakomic · Posted: Sat Apr 15, 2006 11:22 am Post subject: HELP! Won't come on...

Hi, hope someone can help... I have a Tom Tom Go 700, not had it long and never used it as yet... when i got it i charged it up and set the settings that i wanted, then put it away, anyway, just got it out this morning and it won't turn on, I've connected the charger and hooked it up to my laptop... nothing, won't turn on and the laptop is not reporting that the TOM Tom is connected Crying or Very sad

I need it for tomorrow, setting of to Wales early morning- Please help!

LesP2008 · Posted: Sat Apr 15, 2006 11:28 am Post subject:

Is it charged?. If not it may need a little while before it can be switched on.
Otherwise try the old trusted route - the reset button under the unit in the little hole. You will need a paper clip etc to access it.
Hope this helps.

zakomic · Posted: Sat Apr 15, 2006 11:32 am Post subject:

Thank you, I'll give it a try.... maybe it needs charging for a while then.

StevenGourlay · Posted: Sat Apr 15, 2006 11:37 am Post subject:

Get a paper clip turn the unit upside down and press the small whole to reboot the device.
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zakomic · Posted: Sat Apr 15, 2006 12:04 pm Post subject:

Ok, done the reset, well i think i have cause when i poked the paperclip in nothing happened.... it's still charging and nothing, it's been charging for about an hour now, Do i need to wait longer?

zakomic · Posted: Sat Apr 15, 2006 1:52 pm Post subject:

Me again... still charging and still won't come on, is it knackered, even though i've never used it? Confused

beginning to wish I'n not upgraded from the TOMTOMGO, never had anything like this with the old on Rolling Eyes

pip510 · Posted: Sat Apr 15, 2006 2:01 pm Post subject:

As from what you have said it sounds like the reset button is not being pressed in enough.....now dont want you to break your unit or anything but try pressing in the reset button again
If ths doesnt work try sending off an email to tom tom, not sure if you will get one back by the time you need but im sure the reset should work, my unit used to freeze now and again but seems to work fine now, down side for you is that you cannot pop out the sd card to make it start with out it.
On another point did you do any updates and upgrades since you last had yoiur tom tom working, when i played about with SDK on mine it wouldnt load up so if yoiu have done something like that you would need to remove it to get it too work again
or at least restore to your backup wchich I am sure you will have done.........havent you! 8O
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zakomic · Posted: Sat Apr 15, 2006 2:35 pm Post subject:

thank you for replying, I've pressed the reset button real hard, to the point where i could see the thing go in from the presure a aplied, sadly, still nothing.
Yes , i did do a backup, but that won't help will it? cause it's hookedup to my laptop right now and it's not showing up as connceted.
Yes, to updates... i remember getting one and installing it, can't remember what it was for now though Rolling Eyes

Is there anyway i can get too it thru my laptop?

zakomic · Posted: Sat Apr 15, 2006 2:37 pm Post subject:

oooops! panic over.... it's just decided to come on Phew!!
I pressed the reset button again , even harder Evil or Very Mad

Thank you very much for your time in trying to help me!! Smile

LesP2008 · Posted: Sat Apr 15, 2006 4:09 pm Post subject:

Sorry Zak, i had to nip out. Anyway looks like you have it sorted. Nice one. Have a good trip.

StevenGourlay · Posted: Sat Apr 15, 2006 6:21 pm Post subject:

Glad to hear you got it working.
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Steven Gourlay
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Robs321 · Occasional Visitor Joined: Aug 12, 2005 Posts: 11

is it common that they wont turn on? mine did it 5 mins after i got it out the box and i had to hit the reset button! its a tomtom one BTW!

cheers
Robs

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