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New download system - Comments and suggestions
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7272Andy
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Joined: Mar 10, 2006
Posts: 107
Location: Bath

PostPosted: Tue Aug 15, 2006 10:12 am    Post subject: Reply with quote

Hi and Welcome to the forums Thumbs Up
it sounds like you are downloading the code for the page controls rather than the zip files themselves, can you say what actions you are taking?
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Bart_69
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Joined: Oct 26, 2006
Posts: 1

PostPosted: Thu Oct 26, 2006 8:22 pm    Post subject: Reply with quote

Hi,

Please help! I have paid my pay pal but unable to subscribe, Please send me the link and then tell me exactly wher to go and what to do.
I am having great difficulting downloading the Garmin Speed Cam Database.
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RobBrady
Pocket GPS Staff
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Thu Oct 26, 2006 8:36 pm    Post subject: Reply with quote

Bart_69 wrote:
Hi,

Please help! I have paid my pay pal but unable to subscribe, Please send me the link and then tell me exactly wher to go and what to do.
I am having great difficulting downloading the Garmin Speed Cam Database.


Did you pay by credit card? If not, then then please see the snippet below from the FAQs:

Q. I've paid using PayPal. Why am I not a Member yet?

A. When you make a payment through PayPal that is funded by Instant Bank Transfer (the vast majority of transactions) we receive your payment and you become a Member immediately.

If you are an existing PayPal customer and do not elect to pay by credit card you therefore elect to pay by a transfer from an existing PayPal account - this transfer takes the form of a virtual cheque, called an eCheque.

All those that are able to use a credit card get instant access.

The rule of thumb is, if you have used PayPal and haven't paid by credit card then you have paid by eCheque.

If you used eCheque we would not have received your payment immediately. Funds will only be received once cleared through the banking system. As soon as payment clears (usually up to 8 working days, but sometimes longer - we have had reports of up to 14 days clearance) you will receive your membership details automatically.

We do mention it on the payment page, but in amongst all the other information, understandably, it can be missed.

Your 1st email subject line from PayPal will read 'Receipt for Your Payment to PocketGPSWorld.com Ltd' whereas the 2nd email will read 'eCheque Payment Complete'.
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yahjudgement
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Joined: Dec 15, 2006
Posts: 1

PostPosted: Fri Dec 15, 2006 10:59 pm    Post subject: Reply with quote

Hi,
it is very frustrating trying to subscribe. Is there not a very simple way especially since with broadband speeds most of us are used to fast and effective download access.
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JockTamsonsBairn
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Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Sat Dec 16, 2006 2:18 am    Post subject: Reply with quote

yahjudgement wrote:
Hi,
it is very frustrating trying to subscribe. Is there not a very simple way especially since with broadband speeds most of us are used to fast and effective download access.
Welcome to the forums!
If you can explain what problem you're having, maybe one of us will be able to help you out!
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sat Dec 16, 2006 9:45 am    Post subject: Reply with quote

yahjudgement wrote:
Hi,
it is very frustrating trying to subscribe. Is there not a very simple way especially since with broadband speeds most of us are used to fast and effective download access.

What is the issue you are having, the vast majority of our subscribers manage to join, subscribe and download without any problems?
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mattlong640
Occasional Visitor


Joined: Jul 17, 2006
Posts: 2

PostPosted: Fri Feb 16, 2007 2:51 pm    Post subject: Can't get the database Reply with quote

I'm registered, I've paid through paypal, I can post (obviously) but I can't get the website to recognise me as a subscriber.

Down the left hand side, in the members area, i am told that I am not a subscriber, and I'm assuming that this is why I can't get to the download area??

Any help would be great....
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Feb 16, 2007 2:58 pm    Post subject: Reply with quote

99.9% of the times this happens the cause is PayPal and their eCheque Payment System. You can verify this by checking your PayPal account. if it says 'eCheque' for the transaction then this takes a few days to clear before PayPal release payment to us . As soon as we receive the payment your account is activated automatically.

If this is not the case, send an email to subscriptionsATpocketgpsworld.com with the PayPal TransactionID and the email address you used with PayPal and we can investigate and resolve for your ASAP Smile
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mattlong640
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Joined: Jul 17, 2006
Posts: 2

PostPosted: Tue Feb 20, 2007 11:16 am    Post subject: Reply with quote

Just got my activation email, so all up and running now - thanks
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docwalton
Occasional Visitor


Joined: Jul 03, 2006
Posts: 6

PostPosted: Wed Feb 28, 2007 3:42 pm    Post subject: Reply with quote

Could you please break down the cvs files for Destinator to speed limits or a least make it sortable for individuals to set up there own speed files for each type of camera.With so many different limits on specs etc this information would be of great use.

Thanks in anticipation

Doc
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Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Wed Feb 28, 2007 7:36 pm    Post subject: Reply with quote

I don't know why the Destinator download doesn't have a speed-zoned option, but if there is no technical reason why you can't have that many categories, as they are csv, maybe you could try one of the other csv downloads, such as Garmin?

I've no experience of this, it's just a thought.
Hopefully one of the Admin will be along and will be able to say why there isn't a speed zoned set so far.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10622
Location: Suffolk, UK

PostPosted: Wed Feb 28, 2007 8:59 pm    Post subject: Reply with quote

There are Speed Zoned Files in CSV Format if you use Other in the first Drop Down Box.
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rb5286
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Joined: Dec 26, 2004
Posts: 31

PostPosted: Fri Jun 22, 2007 7:06 am    Post subject: Reply with quote

I have just paid the 19 for the annual subscription but I'm unable to download the database for the safety cameras and even tho I'm logged in its saying that I'm not a subscriber.


Payment Details

Transaction ID: 1KK92416PF666982S
Item Price: 19.00 GBP
Total: 19.00 GBP
Order Description: PocketGPSWorld.com annual subscription
Item/Product Number: 2202
Invoice ID: 139742
Buyer: The RB5 Owners Club



Please help
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PaulB2005
Pocket GPS Moderator
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Fri Jun 22, 2007 8:02 am    Post subject: Reply with quote

Did you pay by PayPal? Was it an eCheque? If so then you have to wait 8 days or so for the payment to clear.

The following is posted on the payement page...

Quote:
Please note that if you use PayPal "eCheques", i.e not credit card/switch, it can take up to 8 working days to clear through the UK banking system.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14687
Location: Bradford, West Yorkshire

PostPosted: Fri Jun 22, 2007 9:10 am    Post subject: Reply with quote

docwalton wrote:
Could you please break down the cvs files for Destinator to speed limits or a least make it sortable for individuals to set up there own speed files for each type of camera.With so many different limits on specs etc this information would be of great use.

Thanks in anticipation

Doc


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