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New download system - Comments and suggestions
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DB5
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Joined: Mar 02, 2006
Posts: 6
Location: West Sussex

PostPosted: Fri Mar 10, 2006 12:57 am    Post subject: Why so long!!!!!!!!! Reply with quote

OK jokes over!!

Subscribed a week ago, money paid via NOCHEX and not a thing, apart from when going to database link it say YOU ARE NOT SUBSCRIBED

Can I get some help some where.

Thanks,

Very frustrated DB5
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RicoBunyon
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Joined: Dec 02, 2005
Posts: 16

PostPosted: Fri Mar 10, 2006 2:48 pm    Post subject: Reply with quote

DeeSee wrote:
I am running Firefox 1.5.0.1 also (but without Adblock - I only have Flashblock and Talkback loaded) and it downloads just fine.

Are you using a download accelerator extension? This may be your problem.


Nope, no download extension is loaded.

Quote:
You could try removing your extensions from Firefox one by one and try downloading again - this should identify what is causing your problem.


I have tried this also, to no avail. I also uninstalled and re-installed Firefox (with no extensions) and still it doesn't do anything except load a page with the title, sidebar etc, but no content.

Maybe it's the company firewall that I'm behind. I'll ask the admins.
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beashley
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Joined: Sep 18, 2005
Posts: 37

PostPosted: Fri Mar 10, 2006 5:55 pm    Post subject: Reply with quote

RicoBunyon wrote:
beashley wrote:
Have you read earlier posts in this Forum in particular Mullet and mine rest assured it does download O'K?


Yes I have, and I have no doubt that it works for some people, although you appear to have loaded an extension in order to view the site within IE. So it's not really working in Firefox for you either.

I was merely pointing out that using Firefox doesn't work for me either. I see that it works for Darren, so there's something else that's going on in combination.

beashley wrote:
If still no success try I.Explorer


Thanks, but no thanks Wink. Firefox is my browser of choice and it works for every other site that I visit, including banking and finance sites. I'd rather help the team resolve the current issues for future users than side step them.


I agree with everything you say, but if know the Motorway is closed do you go and wait in the jam or find an alternative route until it's cleared?

Sorry I was no help to you, others may think differently.
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RicoBunyon
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Joined: Dec 02, 2005
Posts: 16

PostPosted: Fri Mar 10, 2006 7:34 pm    Post subject: Reply with quote

beashley wrote:
I agree with everything you say, but if know the Motorway is closed do you go and wait in the jam or find an alternative route until it's cleared?


:D Well that depends. If sitting in the queue will help them clear the road to the point that it will never happen again, I'd be prepared to make the sacrifice if I had the time.

Quote:
Sorry I was no help to you, others may think differently.


Not a problem, thanks for the input.
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jspss
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Joined: Nov 19, 2004
Posts: 21

PostPosted: Sun Mar 12, 2006 4:50 pm    Post subject: speed camera download file Reply with quote

I too am having a problem with the new speed camera file. When I download file i just get one file "downloadcameras" when I click on it my computer asks me what I want to open it with. If I choose say notepad the file is just code. The file I have downloaded is not a zip file and has no file extension ie . zip .doc ect
What is the problem please.

biggles150 wrote:
I've downloaded the speed zone database for TomTom Go, but instead of getting OV2 files i'm getting binary files Confused
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sun Mar 12, 2006 5:02 pm    Post subject: Reply with quote

jspss, which file have you downloaded and for which sat nav system did you choose?, it could be your firewall settings that are knocking out the file extension, the issue you quote from biggles can be due to having POIEdit loaded onto the PC, this causes Windows to give .OV2 files a type decription of "TomTom Binary", but the files are fine once unzipped. Mike
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jspss
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Joined: Nov 19, 2004
Posts: 21

PostPosted: Sun Mar 12, 2006 6:11 pm    Post subject: speed camera files Reply with quote

Thanks for reply... I selected "tomtom ov2", then selected "speed zone complete 23 files", I have actualy tried them all. I dont have any problems with other Zip files or files in general.
My firwall has not prevented any other files from being downloaded, including other PIOs from the pocket gps website.
I dont have POIEdit loaded.
The file I get just says "downloadcameras" and here is a small sample of what it looks like opened with, say, notepad,
ع#'cšt‹?ȱ7“۫j†˜O~97ll”“)? ˜; c–Bšc*‰w*Q*i—„y4;m` fˆ3“”˜?{gspW
I would be obliged if you could solve my problem please, I have been using and contributing to the database since it started.

mikealder wrote:
jspss, which file have you downloaded and for which sat nav system did you choose?, it could be your firewall settings that are knocking out the file extension, the issue you quote from biggles can be due to having POIEdit loaded onto the PC, this causes Windows to give .OV2 files a type decription of "TomTom Binary", but the files are fine once unzipped. Mike
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Mon Mar 13, 2006 1:01 am    Post subject: Re: Why so long!!!!!!!!! Reply with quote

DB5 wrote:
OK jokes over!!

Subscribed a week ago, money paid via NOCHEX and not a thing, apart from when going to database link it say YOU ARE NOT SUBSCRIBED

Can I get some help some where.

Thanks,

Very frustrated DB5


Hi DB5,

So sorry for the late reply, I've just arrived home from the CeBIT Exhibition, Hanover where PocketGPSWorld.com are exhibiting. It was busier than we thought and I didn't get a chance to check my PMs.

Apart from that, the connection was cripplingly slow, especially poor for what is the World's largest tech expo! (Excuses, excuses, eh?)

We managed to send out email at the rate of about 5 every couple of hours (no, really!) The connections only lasted a few minutes at a time.

There must have been a time out on the system as I can confirm that you were indeed not registered as a member. All sorted now - again, apologies Embarassed
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Mon Mar 13, 2006 5:01 pm    Post subject: Re: speed camera files Reply with quote

jspss wrote:
Thanks for reply... I selected "tomtom ov2", then selected "speed zone complete 23 files", I have actualy tried them all. I dont have any problems with other Zip files or files in general.
My firwall has not prevented any other files from being downloaded, including other PIOs from the pocket gps website.
I dont have POIEdit loaded.
The file I get just says "downloadcameras" and here is a small sample of what it looks like opened with, say, notepad,
ع#'ctҋ?ȱ7۫jO~97ll)? ; c閱Bc*w*Q*iڄy4;m` f3?{gspW
I would be obliged if you could solve my problem please, I have been using and contributing to the database since it started.

mikealder wrote:
jspss, which file have you downloaded and for which sat nav system did you choose?, it could be your firewall settings that are knocking out the file extension, the issue you quote from biggles can be due to having POIEdit loaded onto the PC, this causes Windows to give .OV2 files a type decription of "TomTom Binary", but the files are fine once unzipped. Mike


I have passed this on to the more technical members of the team. They are running a stand and blogging (see home page if interested) from CeBIT at present, so please forgive them if they are a little late in responding.
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Wed Mar 15, 2006 3:10 pm    Post subject: Reply with quote

We're looking at the cause of this isue which is difficult as it affects only a small number of users with no apparent common cause, I use Firefox as my default browser with no issues.

If anyone is struggling in the meantime, email me your User ID and the files you need and I'll send them by return.
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pfree
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Joined: Mar 18, 2006
Posts: 2

PostPosted: Sat Mar 18, 2006 6:07 pm    Post subject: Zip file won't uncompress on apple Reply with quote

Hi
I managed to download the zip file (for tomtom) but it will not unzip or mount on the desk top. No problem with the old free version (except last update before subs started suspiciosly least accurate of all).
I'm using Apple OS10.3.9 Please help.
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Mar 20, 2006 9:33 am    Post subject: Re: Zip file won't uncompress on apple Reply with quote

pfree wrote:
Hi
I managed to download the zip file (for tomtom) but it will not unzip or mount on the desk top. No problem with the old free version (except last update before subs started suspiciosly least accurate of all).
I'm using Apple OS10.3.9 Please help.

tell me which one you want and I'll email it to you.
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jsinglet
Lifetime Member


Joined: Mar 16, 2006
Posts: 5

PostPosted: Mon Mar 20, 2006 3:21 pm    Post subject: speed camera files Reply with quote

I am having the same problem downloading with Firefox as some others (no problems with IE).
I am using Firefox 1.5.0.1 and have the following extensions loaded:
DOM Inspector 1.8.0.1
Talkback 1.5.0.1
PDF Download 0.6
Tabbrowser Preferences 1.2.8.8
and I have also got Dowload Accelerator Plus 7.5.1 configured to run with Firefox.

I can select the sat nav type, and pick the type of download that I want but when I click the Download Database button I get forwarded to a page with
'PocketGPSWorld.com Speed Cameras' as a heading and
'[ Speed Camera index]' as a footer but just a blank box for the body

James
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Alen
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Joined: Mar 06, 2006
Posts: 12
Location: Bedfordshire

PostPosted: Mon Mar 20, 2006 9:19 pm    Post subject: Reply with quote

OK.... my registration expires in 16 days etc etc...... but what is the point of of subscribing if I can't download the data base? I keep seeing:-

"IE is not able to open this internet site - the requested site is unavailable or cannot be found, please try again later".

Darren kindly sent the DB by email - but this is not ideal. Any ideas how to fix this?

Alen
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Darren
Pocket GPS Staff
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Mar 20, 2006 9:36 pm    Post subject: Reply with quote

Alen wrote:
OK.... my registration expires in 16 days etc etc...... but what is the point of of subscribing if I can't download the data base? I keep seeing:-

"IE is not able to open this internet site - the requested site is unavailable or cannot be found, please try again later".

Darren kindly sent the DB by email - but this is not ideal. Any ideas how to fix this?

Alen

It would help if you supplied more details, you are in the minority as many are using the new system with a variety of browsers without any problems.

If you can tell me your browser version, OS, Firewall Software, AV etc it might help?
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