Database download problems with Firefox

gareth71 · Regular Visitor Joined: Oct 07, 2004 Posts: 146

'Lo.

Tried downloading the database from the new pages with the drop-down list tonight - it doesn't work in Firefox. I select Tom Tom OV2 in the first list, and click Continue, then UK Consolidated By Type in the second and click Continue again - but instead of downloading the file, it just goes to a page which says :

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

I too found problems using Firefox, some of the hyperlinks either do not work or have a different effect than IE. Seems to be a problem opening secondary browser windows. Hope this gets fixed, dont want to use the bucket-with-a-hole-in-it security that is IE.

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

Seems there is an enduser fix though. Install the IE Tabs extension for Firefox
https://addons.mozilla.org/extensions/moreinfo.php?id=1419&application=firefox
After installation, right click on the "speed cameras" button at the top right of the pocketgpsworld page and select "open link in IE Tab". The hyperlinks now work, this may sort out the download issue you have.

Darren · Posted: Tue Feb 28, 2006 9:46 am Post subject:

I'm using Firefox 1.5.0.1 and have no such problems, I don't have any extensions loaded?

When you select the SatNav System Type and Continue do you get the option to Download?
_________________
Darren Griffin

gareth71 · Regular Visitor Joined: Oct 07, 2004 Posts: 146

Darren · Posted: Tue Feb 28, 2006 2:22 pm Post subject:

Don't know what to suggest then, I'm using the same version, no extensions and running McAfee Virusscan and it works?

Are you both running Norton IS ? I'm not a fan of Norton (I run an IT Consultancy) and have had all manner of issues with Norton's products so am wondering if that could be the issue?
_________________
Darren Griffin

gareth71 · Regular Visitor Joined: Oct 07, 2004 Posts: 146

Hmmm, turns out it is a Norton issue, in combination with Firefox. If I disable Norton's firewall the download request works OK in Firefox. With the firewall enabled, it works in IE but not in Firefox.

davideo0 · Lifetime Member Joined: Oct 17, 2005 Posts: 20

I'm having identical problems as gareth71 and using the same version of Firefox together with Norton IS.

I hope this can be sorted out as I'm not keen to use IE, though I have used it to download on this occaision.

Darren · Posted: Tue Feb 28, 2006 8:09 pm Post subject:

M|y professional advice would be to ditch Norton IS. There are far better anti-virus / security packages (IMHO).

In the meantime I will see if there is a workaround config for Norton.
_________________
Darren Griffin

davideo0 · Lifetime Member Joined: Oct 17, 2005 Posts: 20

It's all very well to suggest ditching what I've found to be a perfectly satisfactory system.

Since there was absolutely no problem downloading the original FREE database: rather than suggest an expensive solution for customers and a convenient let out for Pocket GPS World, I don't think it unreasonable that the solution should be down to Pocket GPS World.

Darren · Posted: Tue Feb 28, 2006 8:35 pm Post subject:

Darren · Posted: Tue Feb 28, 2006 8:36 pm Post subject:

To keep it all tidy can we post any suggestions, problems etc in this thread.

This thread is now locked.
_________________
Darren Griffin

	PocketGPS
	Web