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greyster
Occasional Visitor
Joined: Feb 27, 2006
Posts: 15
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 Posted: Tue Mar 07, 2006 2:48 pm Post subject: |
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Still haven't got mine, 7 days later but I'm assured it will be returned in next 48 hours.
They definitely recieved mine using the 2 line freepost address. Their lab is at the same address as Garmin Europe so they can easily deal with your enquiry. |
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smspeedy
Occasional Visitor
Joined: Oct 12, 2005
Posts: 25
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| Posted: Wed Mar 08, 2006 8:13 pm Post subject: |
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Posted mine a week ago today,am still waiting.Sent special delivery so i know it got there.I want to give the GPX files a blast,so here's hoping it will be here tmorrow.
Steve |
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mattred
Occasional Visitor
Joined: Feb 28, 2006
Posts: 17
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| Posted: Thu Mar 09, 2006 12:50 pm Post subject: |
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Any luck in getting your card back.
Posted mine Monday and when i spoke to garmin (Monday morning before posting) they said 4 day turnaround to me. They received it Tues 9.45 and i was hoping to have it back for this weekend as got a big journey Sat
Wait and see 
Matt |
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smspeedy
Occasional Visitor
Joined: Oct 12, 2005
Posts: 25
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| Posted: Thu Mar 09, 2006 6:42 pm Post subject: |
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Hi,yes i got it back this morning.Great to have the little unit functioning again :D All working ok,POI's gone obviously,but not a problem to reload them.
Steve |
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bazelk
Regular Visitor
Joined: Feb 25, 2006
Posts: 80
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| Posted: Thu Mar 09, 2006 11:25 pm Post subject: |
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Hi All. Do you have to phone Garmin to arrange with them that you are sending your card, or just post to the previously mentioned address (freepost).
I am still a little unsure about just posting it of in to the unknown  |
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smspeedy
Occasional Visitor
Joined: Oct 12, 2005
Posts: 25
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| Posted: Thu Mar 09, 2006 11:59 pm Post subject: |
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I just posted mine,no prior arrangement.I sent it special delivery to make sure it got there,guaranteed next day.Also trackable online using post office referance number you get.I had my doubts too,but am glad i did it now.All in all a good turnaround,considering the demand they must be getting.
Steve |
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BigR
Occasional Visitor
Joined: Oct 20, 2005
Posts: 16
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| Posted: Fri Mar 10, 2006 12:10 pm Post subject: |
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| Do we need to mention anything specific on the letter we send with it? |
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mattred
Occasional Visitor
Joined: Feb 28, 2006
Posts: 17
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| Posted: Fri Mar 10, 2006 12:18 pm Post subject: |
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Got mine back this morning. So thats sent monday back friday. Happy with that
No need for anything Big R. Afterward i thought i should of enclosed a note but i didnt. Just send the card (wraped in some paper with "card in here" written on it) and an envelope with my name/address on it.
Dont worry bout a stamp on your return envelope thay sort that.
Send off and enjoy
Matt |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15145
Location: Bradford, West Yorkshire
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| Posted: Fri Mar 10, 2006 1:02 pm Post subject: |
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sent mine tuesday... unable to track with royal mail... it's been sent for delivery from their nottingham office though, just no update as to whether garmin have it or not...
i'll keep you updated :D
MaFt |
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BigR
Occasional Visitor
Joined: Oct 20, 2005
Posts: 16
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| Posted: Fri Mar 10, 2006 1:02 pm Post subject: |
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| Cheers Matt will get it sent first thing tomorrow. |
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shem
Occasional Visitor
Joined: Nov 15, 2005
Posts: 6
Location: Dorset
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| Posted: Fri Mar 10, 2006 1:30 pm Post subject: |
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Posted mine on Monday (PO signed for) to:
i3 Upgrade
FREEPOST Garmin
Got it back Friday. I'm impressed! Thank you Garmin and posters to this thread for the info.
_________________
Garmin StreetPilot i3
Software v3.40
Audio v2.30
City Navigator Europe NT+ v8 |
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pigsy10
Lifetime Member
Joined: Sep 09, 2005
Posts: 29
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| Posted: Sat Mar 11, 2006 12:41 am Post subject: |
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I addressed the envelope to:
i3 update
Freepost GARMIN
The man at the post office refused to accept it at first as it did not have a post code.
After my insistance and a lengthy phone call to his head office he accepted it reluctantly.
I have tracked it and it was delivered today fron their Romsay office.
This is no where near Nottingham, as mentioned in previous posts.
I am keeping my fingers crossed. |
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swing
Pocket GPS Verifier
Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK
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| Posted: Sat Mar 11, 2006 10:42 am Post subject: |
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| pigsy10 wrote: | | I have tracked it and it was delivered today fron their Romsay office. |
Romsey, however, is the location of Garmin (Europe) Ltd. so I suspect Garmin now have the unit, although they might well need to send it on to Nottingham before you get your card back. I wouldn't worry, but it might add a day or two onto the 4 day turnaround time. |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Sat Mar 11, 2006 10:51 am Post subject: |
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| Quote: | I addressed the envelope to:
i3 update
Freepost GARMIN
The man at the post office refused to accept it at first as it did not have a post code. |
In case anyone else gets any problems with ignorant Post Office workers then you might want to print this...
http://www.royalmail.com/portal/rm/content1?catId=600016&mediaId=600035#300012
| Quote: | | Freepost NAME is the simplest form of return address: Freepost and your company's name in capital letters, for example, Freepost SMITHSON'S. This can be pre-printed by you but is normally handwritten by customers, on an envelope or card. |
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pigsy10
Lifetime Member
Joined: Sep 09, 2005
Posts: 29
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| Posted: Sat Mar 11, 2006 11:47 am Post subject: |
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| swing wrote: | | pigsy10 wrote: | | I have tracked it and it was delivered today fron their Romsay office. |
Romsey, however, is the location of Garmin (Europe) Ltd. so I suspect Garmin now have the unit, although they might well need to send it on to Nottingham before you get your card back. I wouldn't worry, but it might add a day or two onto the 4 day turnaround time. |
The card was delivered to Romsey yesterday and I received the updated card in the post this morning.
Excellent servive, thankyou Garmin |
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