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Traffic seems to update ok,but there are never any incidents

 
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andya
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Joined: Dec 23, 2005
Posts: 4

PostPosted: Fri Dec 23, 2005 4:37 am    Post subject: Traffic seems to update ok,but there are never any incidents Reply with quote

I've just subscribed to TT Traffic. I seem to be able to kick off and complete an update via my GPRS phone but there are never any traffic incidents appearing, which I find hard to believe!!!

I've got an ipaq h2210 and I'm running TTN5(5.210). I'm updating using a Nokia 6230i over bluetooth.

I've also tried updating whilst activesync'd to my laptop and the passthrough internet connection and the same thing seem to happen - successfull update, but no traffic incidents!

HELP!?!?
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rriggers
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Joined: Nov 30, 2005
Posts: 13

PostPosted: Tue Dec 27, 2005 2:01 pm    Post subject: Reply with quote

not all roads are covered by the tomtom traffic service.

On my daily journey on the A320/M25/M3 I usually get one incident either on the M25 or the M3 but the A320 is not covered.
In the last six months the major incidents that have affected me have been on the A320 (road closure/very long delays)

oh well Smile
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korndog
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Joined: Jan 29, 2005
Posts: 236
Location: yorkshire

PostPosted: Mon Jan 02, 2006 1:25 am    Post subject: Reply with quote

After downloading Traffic go to Browse Map, then options and tick traffic. If you dont see any incidents anywhere in the country then something is obviously wrong.
Go to Edit Service Account and make sure you've put your TomTom password in and not "Trial" or "Plus"
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andya
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Joined: Dec 23, 2005
Posts: 4

PostPosted: Mon Jan 02, 2006 2:17 am    Post subject: Reply with quote

Thanks for the advice. Have tried your suggestions but still nothing Confused

I have a support case raised with TomTom at the moment but they've not provided much assistance so far!
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korndog
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Joined: Jan 29, 2005
Posts: 236
Location: yorkshire

PostPosted: Mon Jan 02, 2006 2:23 am    Post subject: Reply with quote

Does the TomTom Weather work? If not, do you get any error messages?
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andya
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Joined: Dec 23, 2005
Posts: 4

PostPosted: Mon Jan 02, 2006 4:37 am    Post subject: Reply with quote

Yup - all the other plus services (map download, update check, weather, voice download etc seem to work as expected Confused
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andya
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Joined: Dec 23, 2005
Posts: 4

PostPosted: Tue Jan 03, 2006 11:42 pm    Post subject: Reply with quote

Fixed!

TomTom support suggested a reinstallation, which although a bit of a cop out IMHO, seems to have done the trick!

All working again.
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korndog
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Joined: Jan 29, 2005
Posts: 236
Location: yorkshire

PostPosted: Tue Jan 03, 2006 11:47 pm    Post subject: Reply with quote

I was just about to suggest that! :D (As if)
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