tomtomgo 300 freezing problem..

J4G3D · Occasional Visitor Joined: Jul 09, 2005 Posts: 41

tomtomgo 300 freezes on start up.

dnt have original disc anymore. wondered if and how do i upgrade the software? if it is the software?

any help? pointers?

thanks

uksatnavltd · Posted: Wed Dec 14, 2005 5:37 pm Post subject:

First steps - have you changed anything on the SD card? Installed additional voices, POIs etc?

Have you tried resetting the unit (using the little pen hole on the base next to the connector)? This solves a variety of ills...

Stuart
_________________
_______________________
Stuart McIntyre
UK SatNav Limited
http://www.uksatnavltd.com
08450 SATNAV

J4G3D · Occasional Visitor Joined: Jul 09, 2005 Posts: 41

nothing installed on sd card. its standard.

reset button has been pressed. once it froze and it couldnt do anything so had to press reset.. everytime its turned on it freezes now.

cheers

uksatnavltd · Posted: Thu Dec 15, 2005 12:56 am Post subject:

Sounds like a call to Tomtom Support is required, unless the unit is less than 30 days old, in which case contact the retailer you purchased it from.

Sorry not to be more help...

Stuart
_________________
_______________________
Stuart McIntyre
UK SatNav Limited
http://www.uksatnavltd.com
08450 SATNAV

PeteD · Posted: Thu Dec 15, 2005 12:59 am Post subject:

Prior to, and following, upgrade to 5.420 I'd been having the same problems and contacted TomTom to report a fault with my TTG 300. They asked me to return the original card so they could reinstall software 5.201!

I emailed back saying I was convinced it was a hardware problem as I already had backups of orignial SD card and different SD card with 5.201 which also froze but they insisted on me returning the SD card only which I duly did.

It came back earlier from Holland this week and guess what - I still get the freezes.

This evening I tried an experiment. I pressed on the SD card and held it in whilst I turned on the unit. It boots every time! If it don't press on the SD card it may or may not boot. If it doesn't I have to reset the unit.

This happens with three different SD cards with different versions of the software, original, 5.201 and 5.420.

Looks to me like a problem with the internal card reader. Looks like it's all going back to Holland. I'll miss it while it's gone Sad

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