MEDION UK

[chuff98]

hi all, am new to these forums but would like to mention a bit of good service from medion uk.i bought a 2nd hand medionpna175 from e bay which when it arrived came with no discs only the sd card,so i emailed medion uk offering to buy the missing disc.received an email saying they would be happy to send disc to me no problem this was on 6th december the 4 discs arrived sat.10th of december now that i think is good service!!!!

[bootruss]

..I find that amazing! I work for a retailer and frequently deal with all the major sat nav companies and in my experience medion are by far the worst of the lot! If a customer comes in with a faulty power lead they will not send out a replacement until they have recieved the faulty one! Their support lines are undermanned and slow, their advice on the whole poor and patronising. Only buy a medion product only if you must!

[Eldar]

bootruss: are you sure it's not tomtom you are talking about?

[Firebird]

I have a Medion, and the car charger packed up after about 4 months, I emaile Medion, and I had a new one delivered at no cost within about 6 - 7 days.
I can't call them bad by a long way

[Steveg]

I have a Medion PC (bought from Aldi of all places) I have not only never had even a moments problem with the machine, but when I emailed a minor query to the support dest I received a reply within the hour, which fully answered my query.

I can only speak with authority about the PC, but if this is the way their support is conducted then I would happlily recommend them.

Steve

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