medion mio 168 help

tvaustin · Occasional Visitor Joined: Nov 16, 2005 Posts: 2

hi
i remember seeing on here a problem with some peoples mios 168. the problem was about the charging unit where it became loose etc. i also had this problem with mine.
whilst reading that topic there was a telephone number in there.
well anyhow i rang that number up and the person told me to send my pda to someone in manchester and will fix it under guarantee. so i did.
this was about 3 weeks ago and havent heard a thing.
i have tried finding the topic in here but cant remember what the title was.
can anybody remember?

Solo · Posted: Thu Nov 17, 2005 12:42 am Post subject:

Hi, I don't have a phone # but the place I sent my 168 to in Manchester was "Comserve Network Uk Ltd", you should do a search for a phone #.
Smile

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maca2 · Frequent Visitor Joined: Jul 10, 2005 Posts: 303

I am sure Comserve Network Uk Ltd has fixed many Mio's without problems but I refused to send my unit to them after they lost it & had no trace of it when I phoned.

Make sure you have all the reference numbers or return numbers to hand.

Unit 520
Metroplex Business Park
Broadway, Salford Quays
Manchester
M50 2UE
Tel : +44 (0) 870 777 8066
Fax: +44 (0) 870 777 8055
general@comserve-uk.com
www.comserve-uk.com

I am sorry to say but I thought they were very poor & they were very rude on the phone they also fixed the problem I sent it in for but broke the screen putting it back together so I demanded a new unit in the end.

LiveLifeGoJump · Posted: Thu Nov 24, 2005 6:13 pm Post subject:

Mine is starting to act up (power socket that is). Is the repair an upgrade/improvement of the connection or is it just a standard repair that is likely to go wrong again at some time in the furure?

Norman
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neil01 · Posted: Thu Nov 24, 2005 7:25 pm Post subject:

This does seem to be a common problem with MIO168s and derivatives.

While I don't know that the following will prevent the problem, it should certainly delay the onset:

Ensure that you press both release buttons fully, when inseting as well as removing the cable.

Also do not have the connector at an angle when inserting or removing.

tvaustin · Occasional Visitor Joined: Nov 16, 2005 Posts: 2

got my pda back this week from comserve and everything seems to be ok

LiveLifeGoJump · Posted: Mon Nov 28, 2005 12:52 am Post subject:

Spoke to Mio Tech. They said that the repair was not an improved (i.e. better or stronger) connection type, just the normal Mio 168 one so problem could re-occur at some time in the future. They have sent packaging for me to sent it to comserve.

Does anyone know if there is a car cradle with built in power connector so the the connector will not be strained when used in car?

Pity it didn't come with a more conventional power connector (jack or coaxial jack type) in addition to the data sync & power connector. There must be quite a bit strain put on the internal connector strip caused by the weight of the plug & cable (plus possible tention from curly cord) and flexing of the connection due to the vibration it will suffer from when driving on our nice smooth ( Laughing

) road surfaces.
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neil01 · Posted: Mon Nov 28, 2005 3:14 am Post subject:

www.brodit.com

Since it is a 'gravity fit' there is no extra strain from any catches as fitted to the cables supplied with the unit. I use one for my MIO 168 and am very happy with it.

gripp · Posted: Mon Nov 28, 2005 10:45 am Post subject:

My Mitac Mio developed the connection problem after about 8 months, so I sent it back to the Manchester service centre who retured it after about 2 weeks with a new motherboard and battery.

They were efficient, polite and responded to my email queries about the progress of the repair.

The Mio seems much better now and seldom requires a reset (as it had previously because it often froze up). I also find that when I insert the SanDisk WiFi card it recognises it straight away - whereas previously I always had to do a reset.
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unclebill · Regular Visitor Joined: Nov 19, 2004 Posts: 62

Hi , I have used a Custom Car Mount to take the strain out of the connector . It also has a speaker built in , if you don't need the amplification i think there are cheaper mounts around . Wouldn't go without this essential bit of kit, my mio was about 18 months old and the plug was getting sloppy , now for last 6 months no probs and can use landscape mode , got mine here ,

www.gpsforless.co.uk

madtam · Regular Visitor Joined: Jul 09, 2005 Posts: 78

A question for Gripp really, can you let me know details of the Manchester service centre as I have cracked the screen on my Mio 168 and I might just ask them for a price. A local place suggested it wasn't worth it an d buying a new one would be better, but a phone call won't cost much.

gripp · Posted: Fri Dec 02, 2005 6:10 pm Post subject:

ComServe Network (UK) Ltd
Irving Chien
Unit 520, Metroplex Business Park
Broadway, Salford Quays
Manchester
M502UE

I originally purchased the Mio from GlobalPositioningSystems and liaised with them throughout on: technical@globalpositioningsystems.co.uk

Sent for repair on 8 Jul 05 and received back 28 Jul 05
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