Bad Roundabout / Island Routing on Navman iCN 510, iCN 520

dizzytiger · Posted: Fri Dec 09, 2005 12:17 pm Post subject:

Yeah, good result on that one, Simon! I wish I'd gotten someone as helpful rather than the stuck-up cowbag I spoke to who insisted it was me looking at it wrong! :x

As for contacting NZ, it's still definitely a good idea, 'cause otherwise, how long will it be until they also decide to drop support for SmartST 2005? If there hasn't been a fix released before that time, there never will be, and we'll be no better off.

buckrogers

Well it is a fact that the iCN 630 & iCN550 units have a problem in calculating the correct exit number i.e. “Take the 3rd Exit” when it’s actually the 2nd. This can be proved and I know of two locations that give “hard faults” but I have experienced many more. Navman were informed of this, and many other problems with the 550 itself, last November. Their response was the typical whitewash that one often gets.

When will Navman listen and start correcting some of the problems that they clearly know about. Having spent my life working in R & D designing embedded controller based systems, writing software, I think I can recognise a bug when I see one. No only that, there are many things that Navman could do to the iCN series to enhance their functionality which require only very simple software changes such as an Odometer, how difficult can that be? And there are many more features like that which could really spark their icn’s into life!

In my opinion it’s all a question of faith, I put £600 of faith in the 550, fully upgraded two iCN 630’s and quite honestly my faith has now run out. The 550 has issues with its TMC and seems very slow in operation, but this is only my opinion. Even though I’ve had to park-up and wait for calculations, had the system crash numerous times and “Yes” I could turn the automatic avoid event off, I guess there must be no real problems and it’s all in my imagination.

If I buy a kettle for £25 quid I expect it to boil water ‘cause that’s what it does, if it doesn’t I can take it back. If I spent £600 on an iCN550 and it crashes, sends me the wrong way or whatever, hey guess what!

Personally I do like Navman products and have been a keen supporter in the past, but my patience has run out – Navman fix your bugs or at least acknowledge them and say you are going to! – Work with us!

Why don’t we start an “iCN Known Bugs” site?

Gee-Pee

What a good idea - and then let Navman know its there. I've worked for some years Beta testing other software but I don't know if Navman does that. Idea

Why don't you kick it off buckrogers - Moderators how about it Question

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Gee-Pee
Lifetime member PGPSW - time rapidly decreasing

dizzytiger · Posted: Sat Dec 10, 2005 4:59 pm Post subject:

Totally agree with buckrogers - loved the kettle comparison! Very true.

I hope that my Navman unit has a few more years' life left in it yet, but unless Navman seriously buck-up their ideas in terms of bug-troubleshooting and user support, then when I need a more up to date unit (or even just newer maps) I'll be looking at the likes of Garmin or TomTom instead.

Already, Navman have lost sales, as when I've been asked by my mates about what I reckon to my Navman, I've said "Great design, easy to use, but just don't go near roundabouts!" - that has resulted in them buying something else instead!

I think a bugs site would be an excellent idea, but only if Navman agreed to give it their full backing. Although a list of 'known bugs' for each unit would be useful for someone researching SatNav before purchasing, if Navman would not be prepared to act-on reported issues, post updates as to how fixes are progressing, and most importantly - ISSUE the fixes, the bug site would unfortunately become no more than an 'interesting read'.

Again, as buckrogers says: Come on, Navman! Work with us!!!

Dilemma · Regular Visitor Joined: Sep 05, 2005 Posts: 130

Don't hold your breathe guys. Navam closed down their own forum because people were leaving threads of all the faults and bugs, and then complaining because they were going ignored.

Great idea, but I personally believe Navman are not able to compete with Tomtom, are happy just to let the product die of old age and move onto something else such as selling and managing vehicle tracking systems.

Simon1 · Posted: Sat Dec 10, 2005 11:46 pm Post subject:

I say go for it. Perhaps if we get a large enough list that's also construcive, one of us could email it to Tech Support and see what sort of reaction that gets.

Tim Buxton · Posted: Sun Dec 11, 2005 10:20 am Post subject:

dizzytiger · Posted: Sun Dec 11, 2005 12:12 pm Post subject:

So, what are your thoughts, Tim?

Tim Buxton · Posted: Sun Dec 11, 2005 12:27 pm Post subject:

A couple of posters kept on posting about how to unlock the 500 series. It is only my opinion, but that is akin to Microsoft allowing illegal cracks and hacks of their products to appear on their own forums.
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Tim

dizzytiger · Posted: Sun Dec 11, 2005 12:36 pm Post subject:

- Yeah, I can imagine how that'd p*ss Navman off - I wouldn't be happy if I was in their position.

Still, if a company is going to offer a forum service, they have to accept that inappropriate posts will inevitably be made, and therefore actively 'moderate' it accordingly.

Dilemma · Regular Visitor Joined: Sep 05, 2005 Posts: 130

dizzytiger · Posted: Sun Dec 11, 2005 1:53 pm Post subject:

- I'll certainly go with the 'Out of date' maps thing... Roads which were completed in 2003 (so would've been known about a long time before that) don't show on the maps I got with the Navman I bought in summer this year.

Navman's response? Pay £100 for new maps!... I don't think so.

So, with everything everyone has said, the problem with roundabouts, and the apparent "We don't really care" approach from Navman about all the issues, I really don't think I'll be buying or recommending Navman in future.

It's a real shame - their hardware is the most compact and well-built out of all the competition (Navman units make TomTom's look like Tomy toys!) which is why I bought it - if only they could get their software problems sorted out!!!

Hmm - Anyone know a way to get TomTom software on an icn510 by any chance?! Laughing Out Loud

:D

mrg2003 · Posted: Sat Dec 24, 2005 6:47 pm Post subject: navman 510 + TT5

I put TT5 on my navman 6 months ago. Now have a TTone, the 510 relegated to my 3rd car.

dizzytiger · Posted: Sat Dec 24, 2005 8:38 pm Post subject:

Wow, I was actually being sarcastic... Didn't know you could actually DO that!

How is it done?

Gee-Pee · Posted: Sat Dec 24, 2005 8:42 pm Post subject:

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