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How to get my original uk map back.

 
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scoobimax
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Joined: Aug 24, 2012
Posts: 4

PostPosted: Fri Aug 24, 2012 1:05 am    Post subject: How to get my original uk map back. Reply with quote

Hi,

During my uploading a newly purchased central europe map, my one XL unit crashed and had to be re-formatted.

When the download completed my unit no longer has my UK & Ireland map and I can't find them on my laptop anywhere..

How do I get the originally supplied UK & Ireland map back - any ideas?

Thanks,

Max
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dhn
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Joined: Oct 08, 2007
Posts: 2542
Location: Toronto CANADA

PostPosted: Fri Aug 24, 2012 1:32 am    Post subject: Reply with quote

Was your UK & ROI the original or an update on your device? If it was an update, you should be able to find it in compressed format here:
C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\maps\ and you can reinstall maanually.

See here:
http://www.tomtomforums.com/t18197-how-install-downloaded-map-without-using-home.html

Also, connect your device to Home. Manage my Unit (2nd page)--Items on Computer--Maps. What does it show there?
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David
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scoobimax
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Joined: Aug 24, 2012
Posts: 4

PostPosted: Fri Aug 24, 2012 12:07 pm    Post subject: Reply with quote

dhn wrote:
Was your UK & ROI the original or an update on your device? If it was an update, you should be able to find it in compressed format here:
C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\maps\ and you can reinstall maanually.

See here:
http://www.tomtomforums.com/t18197-how-install-downloaded-map-without-using-home.html

Also, connect your device to Home. Manage my Unit (2nd page)--Items on Computer--Maps. What does it show there?


Thanks for the advice.

The UK & Ireland map was the original on the unit, and I cannot find it anywhere on my laptop.

Also, when in the manage my unit in TomTom Home, under the maps section is only the central Europe map - no UK. Thats the first place I looked when I realised it was missing of my unit.
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dhn
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Joined: Oct 08, 2007
Posts: 2542
Location: Toronto CANADA

PostPosted: Fri Aug 24, 2012 12:28 pm    Post subject: Reply with quote

Without a backup, I'm afraid you are out of luck..........
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David
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scoobimax
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Joined: Aug 24, 2012
Posts: 4

PostPosted: Fri Aug 24, 2012 1:29 pm    Post subject: Reply with quote

Sorted - I found a folder on my laptop called UK & Ireland dating back to 2009.

I've manually copied that tommy device outside of TomTom home and I now have both UK & Ireland and central Europe maps on my device.

About to back up via home too so all seems sweet.

Thanks for the help - it pointed me in the direction of finding the original uk map.

Max
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dhn
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Joined: Oct 08, 2007
Posts: 2542
Location: Toronto CANADA

PostPosted: Fri Aug 24, 2012 1:37 pm    Post subject: Reply with quote

May I suggest you do NOT do the backups using Home but, rather, use Explorer. See here:
http://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-how-restore.html
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David
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scoobimax
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Joined: Aug 24, 2012
Posts: 4

PostPosted: Fri Aug 24, 2012 2:04 pm    Post subject: Reply with quote

dhn wrote:
May I suggest you do NOT do the backups using Home but, rather, use Explorer. See here:
http://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer-how-restore.html


Thanks. In the process of a manual back up as described in above link. Once done will check for updates and then repeat above in a sub folder.

Max
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