TOMTOM PERM DOCKING KIT AUDIO PROBLEM

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

Hi, wonder if anyone can help/assist.

I had a Tomtom permanent docking kit fitted the other day, and to be frank, the audio from my phone (bluetooth) is terrible from the car stereo speakers. It is just a slight crackle ONLY, but the spoken directions etc from tomtom are perfect. Whilst it was being fitted we tried a different mobile phone in case this might have been the cause, but the result was the same. the fitter even tried a new docking kit, with a new control module in case this was at fault, but again - same result.

So I am wondering if anything people might have found out here may be able to help me get this right. The tom tom is the GO700 and the docking kit is the original tomtom version.

any help appreciated please (i am desperate) Question

TuurG · Posted: Wed Aug 24, 2005 10:11 pm Post subject:

I din't think the phone sound was played over the car stereo?
It only mutes the radio.
Only voice instructions go over the car radio speakers
Your phone sound still comes from the back of the GO. Did you change the volume for that. You can do that while you receive a phone call, and then press the bottom left corner. The volume slider now is for phone sound, not for voice directions

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

.. thanks... that "kind of" makes sense, and I guess the spoken instructions is what its all about.. weird how the phone call volume 'breaks through' onto the car stereo though, and has an awful crackle to it ONLY

U said . "Did you change the volume for that. You can do that while you receive a phone call, and then press the bottom left corner. The volume slider now is for phone sound, not for voice directions"

1> What do you mean by did I change the volume for that?

2> are you saying, once I make a call and the phone is connected, or once I receive a call and it is connected - If I tap the bottom left of the TT screen it will change the PHONE CALL volume only, and not have an effect on the Voice instructions ONCE the call has ended ??

TuurG · Posted: Thu Aug 25, 2005 9:33 pm Post subject:

In normal navigation mode, the volume slider that pops up at the bottom is for voice instructions. During a phone call it's the phone speaker volume. It should not have effect on the voice instruction volume (after you hang up)

Maybe in your case the phone volume is so low, that you don't really hear the speaker, and only the crackling sound of the muted speakers. By turning up the phone volume you will not hear the crackling sound anymore.

wildatheart · Occasional Visitor Joined: Aug 12, 2005 Posts: 36

I have found exactly the same thing after installing the docking kit today. Great sound for directions, horrid distorted sound for phone calls (albeit v low volume). Very strange.
_________________
1970 Mercedes W113 280SL
1986 Ford Capri 280 Brooklands
1996 BMW 840Ci Sport

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

wildatheart · Occasional Visitor Joined: Aug 12, 2005 Posts: 36

My only (vain?) hope is that using an external microphone might 'unlock' the sound from the speakers in case there is some kind of built-in feedback supppression going on. Doubt it though...
_________________
1970 Mercedes W113 280SL
1986 Ford Capri 280 Brooklands
1996 BMW 840Ci Sport

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

wildatheart · Occasional Visitor Joined: Aug 12, 2005 Posts: 36

Disappointed to hear the mike doesn't make any difference. Just out of interest, what microphone did you use? And what kind of plug did it have on the end? The socket on the TomTom platform is placed so tightly to the edge, that any 3.5mm jack plugs I have been able to find can't plug in because their casing is too 'fat'.
_________________
1970 Mercedes W113 280SL
1986 Ford Capri 280 Brooklands
1996 BMW 840Ci Sport

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

...Its an original TOMTOM Microphone cost £19, and yes you're right.. the plug is small.. and a tight fit..

little_wing · Occasional Visitor Joined: Jul 27, 2005 Posts: 7

So - anyone know whether it is possible to get phone audio routed through the car stereo speakers using the permanent docking kit? Seems a bit bizarre that it doesn't do this by design...

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

dill · Regular Visitor Joined: Aug 05, 2005 Posts: 74

Was going to get the kit, dont think Ill bother untill you guys get the bugs sorted. Best of luck with your efforts

onezone · Occasional Visitor Joined: Aug 07, 2005 Posts: 34

... I'm going back to the company who fitted mine tomorrow afternoon, and IF they have worked out the problem, and IF it all works I will let you know the results ASAP..

wildatheart · Occasional Visitor Joined: Aug 12, 2005 Posts: 36

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