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Failed TT5 Installation

 
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pnb
Occasional Visitor


Joined: Feb 05, 2005
Posts: 40

PostPosted: Thu Aug 25, 2005 7:27 pm    Post subject: Failed TT5 Installation Reply with quote

Has anyone had this problem?
I have bought the TT5 upgrade from TT but it will not instal.

The program starts from the CD and gets as far as moving files image but then hangs. On one occasion it actually rebooted my PC!

The CD browses ok so I am at a loss!

I have sent the same question to TT tonight to see if they can shed some light on it.

Cheers
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rinkrat
Regular Visitor


Joined: Dec 02, 2004
Posts: 76
Location: Peterborough UK

PostPosted: Thu Aug 25, 2005 9:35 pm    Post subject: Reply with quote

Not sure whether this helps

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=22076&highlight=


Or this

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=22206&highlight=

Others have had a similar problem, and appeared to be PC isuues in the end rather than tom tom or PDA issues.

Hope this helps.

Rinkrat
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pnb
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Joined: Feb 05, 2005
Posts: 40

PostPosted: Thu Aug 25, 2005 10:41 pm    Post subject: Reply with quote

Thanks for the links but these seems to be problems loading the Maps, my problem is with the program!

I will try removing TT3 and trying again and post the result

Cheers
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pnb
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Joined: Feb 05, 2005
Posts: 40

PostPosted: Tue Aug 30, 2005 7:09 pm    Post subject: Reply with quote

I didn't work.

Then 3 days later it did ????

Now the maps won't load. 'Not enough free space in the temporary folder, cannot run setup"

Why oh why can't software writers provide better fault information !!

A 'see xyz file for possible cures' is all it needs. Grrrrrr

Peter Twisted Evil Twisted Evil
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alan_m
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Joined: Jun 25, 2005
Posts: 73

PostPosted: Tue Aug 30, 2005 7:43 pm    Post subject: Reply with quote

pnb wrote:
I didn't work.

Then 3 days later it did ????

Now the maps won't load. 'Not enough free space in the temporary folder, cannot run setup"

Why oh why can't software writers provide better fault information !!

A 'see xyz file for possible cures' is all it needs. Grrrrrr

Peter Twisted Evil Twisted Evil


Why is TT _still_ supplying software with this installation bug?
There is a cure for this on the Tomtom web site.

The solution I adopted....
Go into the c:/windows/temp folder and delete the 'setup' file. You should then be able to get the installation screen for the maps. You may have to reboot your computer.
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