Totalpda.co.uk

Homer · Posted: Sun Sep 14, 2003 8:04 am Post subject: Totalpda.co.uk

Just bought a sat nav and PDA set up from Total PDA, I bought the equipment before I seen the comments on the Pocket GPS forum. So I was a little worried.

I need not have been worried the good arrived next the working day and the support I got from Stephen at Total pda was second to none.

They explained to me that they were having some concerns with their dispatch department in the past and they have got all that sorted now.

So thanks alot total pda and Stephen.

Now I just need to figure out how to work the tom tom

;-)

Ralsters · Posted: Tue Sep 30, 2003 8:34 pm Post subject: Totalpda.co.uk

I ordered an in car mount from them on sunday night, delivered first thing Tuesday morning. In perfect condition, and at quite a good price. What more can i ask for?

Well done totalpda!

Graham

phinea · Occasional Visitor Joined: 05/09/2003 11:54:40 Posts: 35

I purchased mine from them too - excellent service and support.

My GPS receiver failed recently (under warranty) I called them for advice and got someone knowledgeable on the phone who talked me through some things to look at (which I had) so they suggested that I returned it for testing, fixing or replacement and they returned a new device within 1 day.

John

PhilR · Occasional Visitor Joined: Dec 16, 2003 Posts: 9

Found them very helpful on the phone and order arrived promptly.

Phil

allyourbasekris · Occasional Visitor Joined: Jan 07, 2004 Posts: 9

Was most impressed by the speedy delivery and excellent after sales.

Thank you, shall buy from them again.

moggycattermole · Occasional Visitor Joined: Feb 18, 2004 Posts: 20

Bought a IPAQ 3970 from them a year back

Just added TomTom Bluetooth GPS and Navigator.

Very helpful with advice putting the package together, delivered promptly. One small glitch being attended to by their support people who communicate fast and well by e-mail.

Buy with confidence from them.

Rob Pritchard

tom9851 · Posted: Fri Apr 23, 2004 11:44 am Post subject:

I wish I could share your enthusiasm for TotalPda! I purchased a gps bundle from them some 10 weeks ago - H2210/TTN2 - just been looking on their website and see they are offering same bundle (except with TTN3) for £70.51 less than I paid!! I for one won't be knocking on their door again! 8O

Tom

Steveg · Posted: Fri Apr 23, 2004 1:23 pm Post subject:

Tom

With the greatest of respect, you can hardly blame the dealer for the change in prices in the 10 week period you mention, in the retail market place prices can and do change due to a number of factors. I would suspect that these prices have probably changed in line with their competitors and maybe the lowering of prices by the manufacturers or distributors. Also bear in mind that 10 weeks ago TT3 was not a released product (late March was when the product was announced) so again the dealer could not have taken that into account when you placed your order, even if the dealer did know the imminence of new software, which they may not have.

If you are like most people you would probably have trawled around the web pages of a few dealers checking prices/availability etc before buying, and if so, then I would hazard a guess that the prices were pretty much the same, as they are now - how can you hold the dealer to blame because prices have come down? I would be more inclined to berate them if they kept the prices high and were blatantly profiteering, which it seems this dealer isn't.

Seeing a change in prices after you have bought, especially in the technology/computers market is a fact of life you will just have to live with I'm afraid - happens all the time, irksome, but there you go.

Best Wishes

Steve
(never dealt with this dealer and have no connection with them - so no particular interest to declare)

BullyBear · Posted: Wed Apr 28, 2004 5:14 pm Post subject:

I ordered an XDA kit from them last week, all delivered all good, and Steve is very very helpful.

First Class!!!!

:D

Shane

icsys · Posted: Wed Apr 28, 2004 6:23 pm Post subject:

My only gripe is all their prices are ex VAT. At first glance it looks like a good price.
OK if you are operating B2B but for retail they should clearly display the VAT inclusive price like all the others do.

Puman · Posted: Sat May 01, 2004 2:10 pm Post subject:

Im a newwbie, so wasnt really sure what i was doing, but i knew what i wanted.

The lady on the phone at TotalPDA was unbelievable helpful.
She sorted out the chepest package and was very chatty and extremely "Human" whcih is very nice to hear on a crap Saturday.

TOP JOB TotalPDA.co.uk and thanks a load Wendy.

Now just gotta wait for it to be delivered.

TightGuard · Occasional Visitor Joined: May 23, 2004 Posts: 14

I recently bought from Total Pda very helpful lady called Wendy and gave me a good price and I also got free delivery on my hp2210 & TT3 car kit wired.
Tracey
_________________
Tight Guard Security
The Vehicle Alarm Specialists
www.carsecurity1.co.uk

Morris · Posted: Sat Jun 12, 2004 3:00 pm Post subject: 1st class service

Bought my ipaq 3970 and TomTom 2 from them last year, they couldn't have been more helpful.

I would certainly deal with them again.

StevenGourlay · Posted: Wed Sep 29, 2004 10:50 am Post subject: Re: 1st class service

Glad you where happy with our service Morris, how is your Tom Tom 2?

We are constantly looking into ways that we can better improve our service to customers. We do take customers comments seriously so if anyone has any points please email me and I will pass your comments onto the appropriate departments.
_________________
Regards
Steven Gourlay
Bike Pics! Bike Chat! Visit-Ullapool

turfman · Occasional Visitor Joined: Oct 08, 2004 Posts: 3

I received my ipaq 2210 with tomtom bluetooth and car kit last thursday.
I was impresed with the price I got them down to. I had a problem with the mount so I phoned them on saturday but there was no technical staff available on saturday but they said they would phone back on monday, and low and behold first thing this morning I got a call from them.
So I have to say I would deal with them again.
Regards
turman

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