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Tom TOM CD

 
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smudger33
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Joined: 07/05/2003 19:25:10
Posts: 13
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

I have just recieved Tom Tom Nav system from Widget Uk,

#but when I put the cd in ,it initially starts to run,then shut my desk top puter down (black screen) followed shortly by my pocket( Packard Bell) computer.



So I am forced to turn off desktop computer manually-ie no buttons-just black screen.



Help anyone,cause I want to use navigator to go motorcaravanning NEXT WEEK if I can.
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

What Operating System is your desktop computer running? When you insert the CD, do you see the TomTom splash screen at all?
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smudger33
Occasional Visitor


Joined: 07/05/2003 19:25:10
Posts: 13
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

thanks for replying -things are frought here because I want to use the TOM TOm next week to tour UK.

I am Using Windows 98 with outlook express 6.

No..NOTHING appears on screen,just a BLACK SCREEN and I have to manually turn off comp.

Pocket PC is Packard Bell 2003

Please help if U can Urgent

Thanx

Smudger
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smudger33
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Joined: 07/05/2003 19:25:10
Posts: 13
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

PS. I wonder if this has anything to do with my Zone Alarm Pro FIREWALL?

Smudger
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Dave
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Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

It shouldn't do, I run ZAPro here without any problems.
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smudger33
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Joined: 07/05/2003 19:25:10
Posts: 13
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

I now have the problem sorted by PC World staffer.

Still dont know what my problem was..he thinks its sommat to do with my computer.



I have to try it out soon..hope there are no more probs

lurking about now, because I am thoroughly gutted..
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Dave
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Joined: Sep 10, 2003
Posts: 6460
Location: UK

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

It's good to hear you've got it sorted. Sometimes there's just no way of getting around a problem unless you take a computer in to get it looked at or fixed. The problem did sound rather dodgy to me, and it's not something I've ever seen happen. I've seen it where a CD can't be read properly and the machine will lock for the duration it's trying to read the CD but never go to black screen.



Hopefully you're all sorted and you can get on with installing TTN and using it.
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smudger33
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Joined: 07/05/2003 19:25:10
Posts: 13
Location: United Kingdom

PostPosted: Sun Sep 14, 2003 8:04 am    Post subject: Tom TOM CD Reply with quote

I have finally got to use the tom tom nav. and its brill.

However ,on motorways and long country roads,I get a blue overlay on the map- found out from this forum that I had set Safety speed too Low.

Havent used it since,so we will see.
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