Tom Tom Beware

Trigger · Posted: Mon May 02, 2005 8:42 pm Post subject: Tom Tom Beware

I had a Ipaq with Tom Tom on it the Ipaq got drooped and so it was sent for a repair it turned out that to have it repaired was not worth it so I brought a new Pocket PC.

When I tried to put Tom Tom on the new system it asked me for a acutivation code. I e-mail Tom Tom with the Product Number and Device Number that it showed for the Code.

Darren · Posted: Mon May 02, 2005 8:53 pm Post subject:

The TomTom system allows a second install to a different device after 7 days has passed. Had you already used up this option? if you haven then it's not really Tomtom's fault is it, if you had not already installed to another device then you would have been able to use that reserve install for this eventuality.

If you have already used up this option then you can either wait 6 months before you can install to a 3rd device or provide documentary evidence to TomTom that your PocketPC was replaced following a hardware issue and they will then re-issue you with a new key.
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Darren Griffin

Trigger · Posted: Mon May 02, 2005 8:56 pm Post subject: Repy

I have already done that by e-mail and fax but still no answer just a rip off
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JohnLittleton

Trigger · Posted: Mon May 02, 2005 8:58 pm Post subject: Repy

I have already done that by e-mail and fax but still no answer just a rip off.
Why should you have to wait six months when you have paid all that money.

That is not the way to treat people who buy the product bad pratice.
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JohnLittleton

Darren · Posted: Mon May 02, 2005 8:59 pm Post subject:

So what happened to the second install then?

Also, TomTom's v5 PocketPC upgrade program will commence shortly. if you purchase the upgrade you'll get a new key and will be able to install.

With new map data, a whole new application interface and Post Codes' it is well worth upgrading to.
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Darren Griffin

Trigger · Posted: Mon May 02, 2005 9:00 pm Post subject:

No second install asks for code
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JohnLittleton

Trigger · Posted: Mon May 02, 2005 9:04 pm Post subject:

If it take as long to get V5 as reply to my question I will be in my Grave by then .

They are not fast in replying.
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JohnLittleton

Darren · Posted: Mon May 02, 2005 9:05 pm Post subject:

Trigger · Posted: Mon May 02, 2005 9:08 pm Post subject:

I have not istaull two devices as I have only one That I can tell you and the one install i was out of the Countery at the time Tom Tom have been told this and been sent evidence still no reply.
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JohnLittleton

Darren · Posted: Mon May 02, 2005 9:14 pm Post subject:

Did you buy the software second hand?
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Darren Griffin

Trigger · Posted: Mon May 02, 2005 9:21 pm Post subject:

No it came new with the Ipaq but nothing suprise m these days the first one is mine but I dont know second one even check with family to see if they had browwed my disc but no one has
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JohnLittleton

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