Copilot Live 6

mark1968 · Posted: Wed Jun 01, 2005 6:32 pm Post subject:

I purchased Copilot 5 shortly after its release. After a month I reverted back to TomTom for a number of reasons.

1) Complete lack of live traffic. although this is still being advertised as a feature "coming soon". How have TOMTOM and others been able to launch this and ALK have not.

2) Lack of turn instructions when compared to TOMTOM. For example "Keep in the left lane, then turn left"

3) POI Icons not being kept on the 3d display when in motion.

4) I have also found the 3D display unclear in certain circumstances.

As my CD has been on the shelf unused I for one will not be paying anything towards any further upgrades, unless CoPilot can prove they are listening to the user base.
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PONDEROUS · Posted: Fri Jun 03, 2005 8:22 am Post subject:

So far, I have received no response from Dave or ALK concerning my new thread, CoPilot 5 database deficiencies. I appreciate that it is early days as far as that fault report is concerned.

However, in case it has anything to do with the email address I used, I should say that the email address that Dave specified in his thread, Announcement: CoPilot Live Bug Reporting, appears unusual and unusable. It is:

daveburrows_~@at~@_gmail.com

Because it would not work, I used Dave~at~daveburrows.com.

Email address edited by Tim

iankb · Posted: Fri Jun 03, 2005 12:55 pm Post subject:

Posting somebody's email address on an open forum where it can be garnered by spamming robots is very impolite, and I wouldn't be surprised if he didn't respond to any of your complaints. His gmail address was rather-obviously altered to stop that, and most people would be able to spot the obfuscated bits to remove. Rolling Eyes

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Ian

iPaq 2210
Globalsat BT-338
Seidio G2500 Amplified Vent Mount
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BMW 330ci Sport

Northernbloke · Occasional Visitor Joined: Feb 03, 2005 Posts: 55

Dave,

I've sent the same pm to you twice now and had no response, the PM system on this board is slightly different than most other forums i use.
I appreciate you may be too busy to answer my questions fully and provide any help, but could you at least let me know you've received them?

The reason i'm asking is because after i click the submit button I get a confimation message saying message has been sent, but I've looked in the "sentbox" (which is where i'd presume it would be filed after sending) and it's empty, however the message is sitting in the "outbox" which to me means it's not getting sent? is that a logical assumption?

Regards,

Northernbloke

PONDEROUS · Posted: Fri Jun 03, 2005 4:00 pm Post subject:

Iankb.

I now understand that Dave Burrows was in effect scrambing his email address to obstruct automatic email address trawls and thereby reduce spam etc. This is new to me and I have learned from it.

On the other hand, your discourtesy point does not stand scrutiny, not only because I wrote Dave Burrows's email address in full through unawareness, but also because it is and was in the public domain.

Tim Buxton · Posted: Fri Jun 03, 2005 4:31 pm Post subject:

OK, I've now edited Dave's email address which PONDEROUS had published (in all innocence) and I also deleted PONDEROUS's double-posting and subsequent apology for same.

Northernbloke, the way PMs work is that you write and send them. Then they appear in your Outbox. Once the recipient has read a PM, it then appears in your Sentbox. This is the equivalent of a delivery receipt. It would appear that Dave hasn't (yet) read his PMs from you. When they 'move' from your Outbox to your Sentbox, you'll know that they have been displayed on his computer screen.
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Tim

Northernbloke · Occasional Visitor Joined: Feb 03, 2005 Posts: 55

Thanks Tim,

guess u run a different system to the rest of the world here - thats the first time i've come across a setup like this (i'm a member of several GSM/Cellphone/Satellite TV etc.... forums and none of them use this pm method - so it is a little confusing to see stuff apparently "sent" still in the"outbox" rather than "sent" - but it' s not my trainset - i'm just a passenger.

Hopefully Dave's too busy to respond cos he's busy overseeing the repairs and bug-fixes to CP5 Laughing

Well we can but hope, cheers anyway,

Regards,

Northernbloke

Good Job TT5 Navigator is out now, either ALK sort out the probs or i'm cutting my losses and buying it, tried my m8's new kit today and it's very nice indeed, i'm actually seriously jealous of it!!!!!!!!!

Tim Buxton · Posted: Sat Jun 04, 2005 12:19 am Post subject:

gsxr1000 · Regular Visitor Joined: Mar 14, 2005 Posts: 66

just sound like same old same old......

mr burrows is the only one to have had a perfect install and working copy of copilot 5

unlike the many pi$$ed off users who have spend a sh1t load of cash on a worthless piece of garbage - mug mat

it really annoys me to come here and see mr burrows be-little everyone who has a valid gripe with their crap purchase, apparently before mr burrows was an ALK employee

i mean - why is this guy so strung up.......

answers on the back of his paycheck....

HellFire · Regular Visitor Joined: Jul 25, 2004 Posts: 126

I’ve never had any problems with CP5 its always worked ok but obviously this would be dependant on where you drive maybe if I drove the same route where others had problems I would experience them to, I do wish the maps would look more like TT as they do look boring to look at

Darren · Posted: Sat Jun 18, 2005 8:50 am Post subject:

Bazzer · Posted: Sat Jun 18, 2005 10:13 pm Post subject:

I agree, personal attacks are not the answer, and they won't resolve any issues.

However, you have to ask yourself why people feel so angry that they descend to insults out of sheer frustration.

As has been said many times before, ALK, and now Dave Burrows being the most high profile ALK employee we all know, is unfortunately going to get the brunt of the anger. Particularly with ALK's abysmal customer services, and their complete lack of acknowledment that any kind of problem exists at all.

It seems that we must all exist in some sort of parallel universe and not the utopian one where ALK live. Laughing

Baz

PONDEROUS · Posted: Sat Jun 25, 2005 6:27 pm Post subject:

I don't want to labour this unnecessarily, particularly as I am one who has come in for many of these attacks. However, I do think that the quality of what has been written by senior forum team members and their impartiality (or apparent lack of it) is an issue that cannot merely be swept under the carpet.

I certainly agree that gratuitous insults towards an individual, including the former team member concerned, are unacceptable, but I do think that you need to be careful to distinguish between those insults and valid complaints about material written by him. That material served to defeat the objective of this forum and, since it came from the very top of the forum, seriously impaired the forum's reputation.

It was said of your predecessor when he was in your chair, Darren, that he came across as very protective of ALK, and similar. I am sure that you appreictae the need not to fall into a similar trap and be seen as overly protective of a former colleague.

lbendlin · Posted: Sat Jun 25, 2005 7:34 pm Post subject:

PONDEROUS · Posted: Sat Jun 25, 2005 7:52 pm Post subject:

It is unfortunate that Lutz has to perpetuate the unprofessional standards that this forum needs to abandon. Still, hopefully, there is someone with some authority on the forum team that will try to understand that there has to be a limit when sticking up for one's friends.

When will we see the reassurance that this forum has moved on?

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