Yet another software activation problem !!

[AJR]

Hello All

I recently activated the GB maps on my 4420, and everything as fine. However, the PDA died and was replaced and when I go to activate the maps for my new PDA I get the message :

E00025 Map product key has already been used on a hardware unit other than the one currenltly active.

I get no reply for Navman, and am loathed to shell out on another key. Any ideas how I disassociate the old PDA.

Thanks in advance

[icsys]

You normally get a couple of attempts as it is expected that you may upgrade/change your PPC.
If your key is not being accepted you will definitely need to speak to technical support.

Try the online support form found on this page click 'e-mail us' top right. Let me know if you get a response.

If you would rather speak to support, telephone 01293 780500
_________________
Ian.
iPAQ 2210 | Navman 4100 BT Receiver
Navman iCN 635
TomTom GO
Anquet OS mapping

[AJR]

Finally got an answer from Navman followed by 3 phone calls.

Now sorted, but what a song and dance !!!!

[WillemZuid]

Hello,

I have the same problem, and getting no response from navman. What was the solution for your problem, if I may ask?
Greetings,
Willem

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