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Fix problem with navman 510
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Simon1
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Joined: Aug 07, 2004
Posts: 388
Location: Surrey, UK

PostPosted: Sun May 15, 2005 9:45 am    Post subject: Reply with quote

Gizmo - regardless of how you feel (and you are rightly p***ed off), RETURN THE UNIT for a replacement. Complaining about it won't fix it. Get them to give you another. If everyone with this sort of problem does that, then Navman will soon get the message. Hopefully your next one will work properly.
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ferret79
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Joined: Jan 17, 2005
Posts: 187
Location: coventry

PostPosted: Sun May 15, 2005 2:06 pm    Post subject: get it sorted Reply with quote

Well said gismomoggy .....NAVMAN TAKE NOTE..there are too many bad ones comming off the production line and iv'e had 2 of e'm but i wont be buying your product again....i remain a totaly disatisfied navman customer Embarassed
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cactusgreen
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Joined: Jan 19, 2005
Posts: 37
Location: Bucks, England

PostPosted: Mon May 16, 2005 9:05 am    Post subject: Reply with quote

Confused touching a raw nerve here then....I do 'feel' for you but at what point would you say this is a problem if most people are happy? If we had 1000 complaints on just this issue compared to 1,000,000,000 units sold.....i'd say there is little issue Rolling Eyes

If you are unhappy with the unit...return it.....
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cactusgreen
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Joined: Jan 19, 2005
Posts: 37
Location: Bucks, England

PostPosted: Mon May 16, 2005 10:07 am    Post subject: Reply with quote

cactusgreen wrote:
Confused touching a raw nerve here then....I do 'feel' for you but at what point would you say this is a problem if most people are happy? If we had 1000 complaints on just this issue compared to 1,000,000,000 units sold.....i'd say there is little issue Rolling Eyes

If you are unhappy with the unit...return it.....


Embarassed better make that 1,000,000 units - or Navman have been doing very well!!
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Scruge
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Joined: Apr 25, 2005
Posts: 42
Location: TX

PostPosted: Mon May 16, 2005 5:20 pm    Post subject: Reply with quote

cactusgreen wrote:


Embarassed better make that 1,000,000 units - or Navman have been doing very well!!


My guess is that the sales numbers for the 510 are far less than 50k so far, and of that number only 40% have actually been purchased by endusers.

A very large local dealer brought in 80 units in Feb and he is still sitting on over 60 despite the fact he has bombed the prices twice in the past 2 months to less than $300US. He says most customers are opting to wait for improvements and cheaper prices or buying PPCs.

IMHO.. the 510 lacks any quality control and is not well suited for the US market.
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Scruge
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Joined: Apr 25, 2005
Posts: 42
Location: TX

PostPosted: Mon May 16, 2005 5:51 pm    Post subject: Re: don't agree Reply with quote

cactusgreen wrote:
ferret79 wrote:
Sorry dont agree with catusgreen..no offence but if the reciever .


None taken Smile ah...but the reason the Navman reciever appears so low powered is that it complies with the current SAR recomendations for a personal device - that are strictly enforced in NZ, that's why Nokia and Motorla do so poorly in that market - they do not make differing units for the rest of the world....maybe a mistake Question Other manufacturers may class their devices as something other than hand-held/personal and so get better recievers. Let's not also forget it's the mapping software also on the units that can appeal in the great Pistol Shoot Out SAT NAV arena.

All I can say for sure is the 5 units I have access to all FIX fine - are all from the second run of manufacture (about December 04). They all worked faster in the USA than here - as access to the Magellan satalites is better from a geographical point.....SP1 helped for some issues but made US use a pain on address lookup, and SP2 is on it's way Thumbs Up

....Of no help to those with problems, but I'm happy enough Laughing



Strange that the 510 is classified hand-held / personal, being it can't be used off road like a real gps.
I have a $50US Magellan explorist 100 that uses 2AA cells that acquires satellites faster than the 510 in side by side test outdoors.
I've also noticed for some unknown reason the 510 satellite status screens occasionally don't update. Which means you have to backpage a screen or 2 and then retry the status again to get it to start updating the status again. Sounds like something other than poor signal quality to me, more like sloppy workmanship and nonexistent quality control.
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