Failing CoPilot Sleeve

Peter_Soper · Occasional Visitor Joined: Sep 18, 2004 Posts: 26

Hi,

I have had my CoPilot, purchased from HP as an HP Nav System for about 6 months, and have been generally quite happy.

BUT, recently, it has started to 'fail'. I am getting absoluteley no GPS Signal through at all - evan after a couple of hours sat in the car, which would normally be locked on within 2-10 minutes.

Running GPS Dash, I used to register a few sats even indoors, but without being able to lock on - when connected, the altitude and clock would register OK, prior to lock being established (eg 2 of 10 sats in use). Now, I get zip. (0 of 0 sats). When I look at the data, when connected, I get the following:

$GPLL,00000.0000,N,00000.0000,E,000012.998,V*28

repeated over and over, with the 12.998,V*28 seemingly random each line, but not significantly different (noise?).

I don't think the problem is in the connector, I have cleaned both ends, and blown vigorously, but to no avail.

When I can finally get hold of somebody at HP to discuss with (their website seems to conveniently fail when you get close to actually logging a support call), I'lll try and get a warranty returm, but in the interim, any suggestions??

Thanks,

Pete

lbendlin · Posted: Tue Mar 01, 2005 3:45 am Post subject:

Give me your contact details and I'll see if I can push HP a little.
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Lutz

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Peter_Soper · Occasional Visitor Joined: Sep 18, 2004 Posts: 26

Thanks, I'll send my details seperately.

Peter_Soper · Occasional Visitor Joined: Sep 18, 2004 Posts: 26

Thanks a lot for your help and obvious influence. I have been contacted by HP to resolve the matter...

(I'll let you know how it goes...)

Pete

lbendlin · Posted: Mon Mar 07, 2005 8:01 pm Post subject:

Glad to hear. Send me a mail/pm when it's resolved or when the process gets stuck.
_________________
Lutz

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