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Future Product Upgrade Pricing - Maybe a problem...

 
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SpeedCam
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Joined: Mar 18, 2004
Posts: 753
Location: Biggleswade, BEDS

PostPosted: Mon Feb 07, 2005 2:31 pm    Post subject: Future Product Upgrade Pricing - Maybe a problem... Reply with quote

The more I think about it the next TT upgrade, it will introduce a number of problems mainly around pricing & upgrade paths.

Last year it was very simple, V2 - V3 and there was a free upgrade depending on when the product was purchased or the chargeable upgrade.

This year they have a number of different products, these being

TomTom V3 (Full Version)
TomTom V4.04 (Basic Version)
TomTom Mobile
TomTom GO
TomTom Palm

I cannot see TomTom charging the same price to move from V4.05 to lets say V5 as a V3 users as these are different products. I'll be disappointed if I'm charged the same upgrade fee as a V4.04 user.

Also if I'm a registered TT V3 user, can I upgrade to TT Mobile ?

They will also have to mange the process as I can see that there will be opportunities to by pass the upgrade process.

Finally if a customer buys one copy of European Maps but has TT Mobile & TT Navigator can they use the single copy against multiple programs?
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Mon Feb 07, 2005 7:30 pm    Post subject: Re: Future Product Upgrade Pricing - Maybe a problem... Reply with quote

SpeedCam wrote:
Finally if a customer buys one copy of European Maps but has TT Mobile & TT Navigator can they use the single copy against multiple programs?


This is a bit of a non-issue since having TT Mobile and TT Navigator implies that you have also bought the maps that came with them - you simply cannot buy just the program.

If you have valid licenses for each of the maps you own then you should be able to use them on any (one) device of your choice.

just my 2cw
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SpeedCam
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Joined: Mar 18, 2004
Posts: 753
Location: Biggleswade, BEDS

PostPosted: Thu Feb 10, 2005 10:06 pm    Post subject: Reply with quote

I think you'r missing the point, previous there was a singl upgrade price, this will not be possible going forward because of the different versions.

The other point regarding the maps, because there will be common platform if like me you own different version ie Navigator UK & Mobile Uk, you will be able to purchase one copy of the european maps and they will work for both products.
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MrT
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Joined: Nov 14, 2003
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PostPosted: Fri Feb 11, 2005 9:03 am    Post subject: Reply with quote

I cannot see the issue, why would you upgrade from TomTom Go to TomTom4/5 or TomTom Mobile to TomTom4/5 , they are not the same product and run on different platforms?

Why should someone who has bought TomTom 4.04 pay a different price to someone who has bought TomTom3 to upgrade to the next product? If they have both bought a product in the same time frame which is less than a year and they both want a later product?

It costs TomTom to same to upgrade both customers and it is not as if 4.04 was on the upgrade path to 3 users. TomTom 4/5 is the next upgrade on the path for both 3 & 4.04 users.
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