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Install fails with TT3 on Viewsonic, just freezes device.
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ikesler
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PostPosted: Thu Dec 09, 2004 3:04 am    Post subject: Install fails with TT3 on Viewsonic, just freezes device. Reply with quote

I used TT2 with no problem on my Viewsonic........ it is only a gps in car device for me........ nothing else is loaded. When I go to install, it works fine. but I cannot open the app. It simply freezes my device. The only way out is a soft reset. I have tried over and over. I also installed the old gps driver on the unit, as when I use the TT3 one, no gps is actually installed in the System Folder it seems. I have sent 3 emails to TT with no reply. Very frustrated........ any help would be great!
Thanks so much in advance.
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lbendlin
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PostPosted: Thu Dec 09, 2004 2:57 pm    Post subject: Reply with quote

Which ViewSonic?

Also, can you afford a hard reset?
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ikesler
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PostPosted: Thu Dec 09, 2004 6:26 pm    Post subject: Reply with quote

lbendlin wrote:
Which ViewSonic?

Also, can you afford a hard reset?


I have hard reset 3 times........ doesn't help. I don't mind resetting as TT has been and will be the only app on the device.

It is a Viewsonic V37. I have used TT2 on it with no problem since it came out.

Any help would be SOOOOOOOOOOOO appreciated as TomTom has responded to me once or answered any of my 3 questions!
Sad
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lbendlin
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PostPosted: Thu Dec 09, 2004 6:40 pm    Post subject: Reply with quote

OK, let's corner that beast.

- Do a hard reset
- install TTGPS 2.07 (from our downloads page), configure your GPS receiver and report back if it runs fine
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ikesler
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PostPosted: Thu Dec 09, 2004 8:26 pm    Post subject: Reply with quote

lbendlin wrote:
OK, let's corner that beast.

- Do a hard reset
- install TTGPS 2.07 (from our downloads page), configure your GPS receiver and report back if it runs fine


I tried that driver before with the same problem, but don't mind trying again!

Do you mean install just the gps driver and not TT itself, configure the driver and then install TT?
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lbendlin
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PostPosted: Thu Dec 09, 2004 9:01 pm    Post subject: Reply with quote

yes, do it step by step. First make sure your receiver still plays.
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ikesler
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PostPosted: Thu Dec 09, 2004 9:03 pm    Post subject: Reply with quote

lbendlin wrote:
yes, do it step by step. First make sure your receiver still plays.


okay.
I have installed the 2.07 driver and am going to test it now.
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ikesler
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PostPosted: Thu Dec 09, 2004 9:08 pm    Post subject: Reply with quote

ikesler wrote:
lbendlin wrote:
yes, do it step by step. First make sure your receiver still plays.


okay.
I have installed the 2.07 driver and am going to test it now.


GPS works fine.
Got a signal within 10 seconds.........

so it must be the app eh?

Should I try installing it? It will overwrite the 2.07 driver though........
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lbendlin
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PostPosted: Thu Dec 09, 2004 9:22 pm    Post subject: Reply with quote

No - just download the version 3.07 (without the GPS driver) and install that
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ikesler
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PostPosted: Thu Dec 09, 2004 9:25 pm    Post subject: Reply with quote

lbendlin wrote:
No - just download the version 3.07 (without the GPS driver) and install that


Where can I get that version to download? I only have my cd's.
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ikesler
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PostPosted: Thu Dec 09, 2004 9:29 pm    Post subject: Reply with quote

ikesler wrote:
lbendlin wrote:
No - just download the version 3.07 (without the GPS driver) and install that


Where can I get that version to download? I only have my cd's.


I can only find the UK version on the TT site....... I live in Los Angeles..... does that matter?
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ikesler
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PostPosted: Thu Dec 09, 2004 9:33 pm    Post subject: Reply with quote

ikesler wrote:
ikesler wrote:
lbendlin wrote:
No - just download the version 3.07 (without the GPS driver) and install that


Where can I get that version to download? I only have my cd's.


I can only find the UK version on the TT site....... I live in Los Angeles..... does that matter?


The 3.07 file that is there on their site is the gps driver again it seems....... not the TT3 app itself.
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lbendlin
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PostPosted: Thu Dec 09, 2004 9:49 pm    Post subject: Reply with quote

slowly, slowly.

the installer contains all language versions, including US.

http://www.tomtom.com/updates/ttnupd307.zip

Run it (make sure the PDA is not connected) , and then search your computer for CAB files. One of them is the US file. Copy that to the PDA and run it.

Now, out of curiosity - which maps are you planning to use? The 2.x maps won't work.
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ikesler
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PostPosted: Thu Dec 09, 2004 10:01 pm    Post subject: Reply with quote

lbendlin wrote:
slowly, slowly.

the installer contains all language versions, including US.

http://www.tomtom.com/updates/ttnupd307.zip

Run it (make sure the PDA is not connected) , and then search your computer for CAB files. One of them is the US file. Copy that to the PDA and run it.

Now, out of curiosity - which maps are you planning to use? The 2.x maps won't work.


I want to use the new ones and plan too......... already have some on my sd card for California..........

trying the stuff above now.
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ikesler
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PostPosted: Thu Dec 09, 2004 10:09 pm    Post subject: Reply with quote

So I think it worked!
I have to go back and install voice instructions......... but I can do that after activation I think right?
I am going to try and activate now.
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