SmartST 3 no good in Los Angeles?

justinm · Occasional Visitor Joined: Oct 27, 2004 Posts: 7

Hi all, just got my Navman and it is great for getting me home, around traffic etc, but I am having one major problem. I'd say fully half of the addresses I have typed into it, it cannot find via the normal "state->city->street->house number" search method. By the time I get down to the house number, it does not show the one I want as an option. The same applies for intersections; I can put in "Pico Blvd", which has about a million cross streets, and it only shows eight possible.??

I've been able to scroll around on the map and find things manually, but these are all addresses and intersections that Mapquest finds without breaking a sweat. Has anyone else experienced similar problems? This gadget is so great in every other way, but I'm worried that when I need it most I will be up a creek.

Thanks!

lbendlin · Posted: Tue Nov 02, 2004 2:31 am Post subject:

when you browse the map, can you find these addresses? Have you noticed a difference in spelling?

If it finds the street but not the house number then that's tough luck. Report your finding to NAVTEQ.
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Lutz

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Tim Buxton · Posted: Tue Nov 02, 2004 2:36 am Post subject:

justinm · Occasional Visitor Joined: Oct 27, 2004 Posts: 7

lbendlin · Posted: Tue Nov 02, 2004 5:22 am Post subject:

You're right, they switched from NAVTEQ to TeleAtlas recently.

Now TeleAtlas is not known for house number completeness. You will have to expect more of those close misses. Mapquest for a contrast uses NAVTEQ.
_________________
Lutz

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TomTom/TeleAtlas NAVTEQ

justinm · Occasional Visitor Joined: Oct 27, 2004 Posts: 7

lbendlin · Posted: Wed Nov 03, 2004 6:43 pm Post subject:

yep, that's the current state. Complain to TeleAtlas.
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Lutz

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TomTom/TeleAtlas NAVTEQ

Pekkle · Occasional Visitor Joined: Nov 21, 2004 Posts: 5

Yes, I have experienced this same exact problem you have mentioned, in fact that's how I found this fourm because I was searching why icn510 has such a horrable address finding ablility. I have both ICN510 and my trusty Garmin iQue3600 and Garmin wins hands down by search address. I am thinking of returning them.. what do you suggest?

oh btw, I have the same exact problem, I can find the address I want on the map, but searching using the address, it simply does not exist..

JChew · Occasional Visitor Joined: Nov 12, 2004 Posts: 10

This is my major complaint also when using it in N. CA. The unit misses thousands of house numbers just as you described. I asked Navan tech support about this problem to which they replied that the map and address databases are not related. They recommended that I use the map if it is more sucessful. I really don't find this acceptable because other manufacturers are able to do it right. Why doesn't Navman allow me to enter the exact house number using the number pad instead of choosing from a mostly incomplete range? I'm sure all these issues can be addressed with software and firmware updates. How good is Navman at listening to customer feedback and making changes?

lbendlin · Posted: Tue Nov 23, 2004 8:05 am Post subject:

You get what you pay for. A DVD based built-in car navigation system will have all the house numbers geo-coded, but will cost you five to ten times more.

Over time, TeleAtlas data will improve, and will include house number accuracy also for the low budget solutions. If yuo need that now, have a look at Mapopolis (using NAVTEQ data) I found it's house number range to be the most accurate on the US market.
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

Pekkle · Occasional Visitor Joined: Nov 21, 2004 Posts: 5

That's not totally true, the iQue from Garmin works 99.5% of the time when I threw a address at it.. and I would save Navman works only about 20% of the time as i have tried 10 addresses and only 2 at least give me a correct range of address (which is still unacceptable, I want to actual address not a range of addresses).

However, iQue data are much bigger than the navman does too.. I was so suprised when I first saw how little a map takes and how much I can store in a little 512 SD card... now I know why..

Pekkle · Occasional Visitor Joined: Nov 21, 2004 Posts: 5

BTW, this also shows how cheap Navman really is.. if they would have spent a little more and go with Navteq, we wouldn't have this problem to begain with... I rather pay $100 over what I currently paid and get the Navteq's data than using teleatlas's.. This device would have been the perfect GPS for me.. a lot of features.. However if they can't even get the most basic function to work correctly, I don't see future for it.

Pekkle · Occasional Visitor Joined: Nov 21, 2004 Posts: 5

Hey Guys, can someone try the Service Pack 1 (SP1) please? I have already retuned mine, if they fixed the address problem, then I will buy them back.. Thanks in advance!!

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