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Creating a TomTom Web site account - failed

 
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ZZBeard
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Joined: Oct 18, 2004
Posts: 19
Location: Brighton

PostPosted: Mon Oct 18, 2004 10:39 am    Post subject: Creating a TomTom Web site account - failed Reply with quote

As a new TTG owner, I've tried to create an account on the TomTom UK English Web site, but all i get is a PHP error report. Has anyone managed to do this successfully. Until I create an account, I can't contact them by e-mail to report that I can't create an account... etc

David
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TomK
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Joined: Sep 18, 2004
Posts: 28
Location: Falkirk, Scotland

PostPosted: Mon Oct 18, 2004 12:29 pm    Post subject: Reply with quote

If you have registered your TTG on thier website you will already have created an account.


TomK
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ZZBeard
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Joined: Oct 18, 2004
Posts: 19
Location: Brighton

PostPosted: Mon Oct 18, 2004 5:07 pm    Post subject: TomTom website account Reply with quote

Yes, I did register the TTG, but the online registration page asked for the number of the card that came with it, but didn't (as fas as I can recall) require me to submit a password, which is what the web site is expecting in order to log in.

The reply I got from TomTom for registering the TTG was for some reason in Italian! I certainly selected United Kingdom in my submitted details...

I have tried the username/email address that the registration acknowledgement was sent to, and a selection of possible passwords, all to no avail.

David
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ZZBeard
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Joined: Oct 18, 2004
Posts: 19
Location: Brighton

PostPosted: Mon Oct 18, 2004 6:59 pm    Post subject: Reply with quote

Well; interesting. I have now managed to get an account set up, after telling Mozilla 1.7 not to block popups from tomtom.com. The thing is, Mozilla usually bongs when it blocks a popup, and it didn't bong when the previous attempts failed. So maybe there WAS a Web site problem at their end which has coincidentally now been fixed?

Thanks for the suggestions.

David
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