CoPilot 5 won't work with the XDA2

splodger · Occasional Visitor Joined: Mar 17, 2004 Posts: 9

I tried to install CP5 on my XDA2 and the Download Data Wizard does not recognise my memory card. So you end with with CP% on the XDA2 but no maps. Spoke to ALK support and they say this is a known problem and a patch is due out by Friday 10.09.04. If they don't fix this by Friday I will be returning the product under their 30 day full refund guarantee.

BTW - I somehow did manage to load some maps onto the XDA2 and was able to get the welcome screen up. However, it crashed the XDA2 everytime I tried to use it or activate the maps. So there could be more than just a problem with the Download Wizard S/W.

Has anyone else tried CP5 with an XDA2?

I'll keep you posted.

Splodger

lbendlin · Posted: Sun Sep 05, 2004 2:53 pm Post subject:

Have you tried to load the map onto the storage card while it's in a card reader connected to the PC?

Alternatively you can also install the maps to the C: drive and then copy them over manually via ActiveSync.

Not sure about the activation issue, though.
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Dave · Posted: Sun Sep 05, 2004 3:21 pm Post subject:

ALK are aware of a problem with the XDA2 due to the way XDA2 interfaces with Bluetooth and SD, if you have a BT connection open then reading/writing to SD does have a problem under CoPilot Live 5.

I spoke with ALK yesterday when they attended the Stratford Manor Hotel Meetup and they do have a fix, originally it was hoped to be released Friday but they are completing final testing and it should hopefully be released this coming Wednesday.

Call ALK and they will either take your email address and email it to you when it is fully regression tested, or may send you a copy now as it's close to releasing the patch.

xda

Dave · Posted: Mon Sep 06, 2004 7:05 am Post subject:

Thanks for attending Graham, it's good to put faces to forum names! I don't know if it was Dan or Peter you were talking to, but Dan will now be out for a couple of weeks over at Microsoft in the US so don't expect a reply from him immediately. If you need a follow-up try calling Peter at ALK.

CoPilot Live 5 routing does tend to prefer more major roads so if it can take a motorway over an A road it will.

Strangely enough returning on Sunday I received a call to meet someone for lunch in Andover so I back pedalled, re-planned a route on CoPilot Live 5, TomTom GO and Navigon that I was running in-car on the return journey and it was good to see some of the new road layouts I drove through CoPilot picked up but TomTom GO didn't.

xda · Posted: Mon Sep 06, 2004 8:02 pm Post subject:

splodger · Occasional Visitor Joined: Mar 17, 2004 Posts: 9

Its Friday. Last week ALK support promised that the patch would be available by today.

Called them this morning, now another 3 or 4 days days. I trust this is NOT the pattern of things to come.

If its not ready in a week I will definitely be returning the products.

As an aside, I was hoping to have a fully working version with all my routes set up and pre-loaded in the XDA2 prior to my tour of Normandy and Brittany in 10 days time. I already have TomTom but wanted Copilot for its route planning features - looks like I may have to rely on TomTom's "itineraries".

Kind regards
Phil

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