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Quick GPSfix not installing

 
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psyskiesman
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Joined: Jun 22, 2004
Posts: 322
Location: Swindon, Wiltshire

PostPosted: Thu Mar 03, 2016 6:22 pm    Post subject: Quick GPSfix not installing Reply with quote

Doing my weekly update and discover that both Mapshare and now Quick GPSfix are not installing. My device (GO 1005) says "Something has gone wrong; check your computer for details".
Allied to the fact that my Live services expire at the end of this month and will cost 47.50 I'm kind of feeling that maybe now is the time to jump ship and sail over to Garmin (free lifetime services and map upgrades).
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Philip
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Joined: 12/09/2002 14:25:05
Posts: 141
Location: Hampshire, United Kingdom

PostPosted: Sat Mar 12, 2016 3:52 pm    Post subject: Reply with quote

Although I've not had any problems with GPSfix on my 1005, I received an email from TomTom today (on all 3 of my accounts!) saying that there is an "important update" available.

It goes on to say:


"We have recently released an important free update for your personal navigation device. You are receiving this email as a complementary part of your service with us, letting you know it's time to update.

This update allows you to plan routes faster by letting your device find your location within seconds, so you can set off on your journey quickly and arrive at your destination feeling more relaxed.

Please connect your device to your computer as soon as possible to install the new update. Visit our support website for help with downloading and installing this update on your device."


Unfortunately I've been able to get MyDrive Connect to connect to TomTom yet, but I guess that may be because world + dog are busy downloading the fix.
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Philip
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psyskiesman
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Joined: Jun 22, 2004
Posts: 322
Location: Swindon, Wiltshire

PostPosted: Sat Mar 12, 2016 4:23 pm    Post subject: Reply with quote

Yeah, me too. Unable to connect to MyDrive Connect; asking for pasword then doing nothing, so I thought, okay I'll pretend I've forgotten my password. No response from TomTom since 10 o'clock this morning. I'll keep trying.
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hijacker
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Joined: Dec 20, 2003
Posts: 188

PostPosted: Sat Mar 12, 2016 6:05 pm    Post subject: Reply with quote

Message from TT:

since this morning 10:00 AM (CET) MyDrive Connect is experiencing a problem with the login. My colleagues are aware of the situation and are doing their best to offer a quick solution for this issue.

We are sorry for this inconvenience. I will update you once I have news for you.
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TT GO 1005
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asperion
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Joined: Jan 15, 2008
Posts: 20

PostPosted: Sat Mar 12, 2016 7:23 pm    Post subject: Reply with quote

The MyDrive login is now working.
I had problems with this earlier on but I've just updated Quick GPSFix without problems, after logging in.
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Tomtom GO550 Live 9.430 UK & Ireland 895.4438
TomTom One 8.017 Map: Europe (Western) 860.3126
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hijacker
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Joined: Dec 20, 2003
Posts: 188

PostPosted: Sat Mar 12, 2016 8:21 pm    Post subject: Reply with quote

TomTom MyDrive Connect is working again on my Mac but the web based MyDrive isn't.
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TT GO 1005
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psyskiesman
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Joined: Jun 22, 2004
Posts: 322
Location: Swindon, Wiltshire

PostPosted: Sat Mar 12, 2016 8:32 pm    Post subject: Reply with quote

And the best bit? Mapshare is finally working again!
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hijacker
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Joined: Dec 20, 2003
Posts: 188

PostPosted: Sat Mar 12, 2016 8:32 pm    Post subject: Reply with quote

Yeah it sent me an update too!
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TT GO 1005
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hijacker
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Joined: Dec 20, 2003
Posts: 188

PostPosted: Sat Mar 12, 2016 9:47 pm    Post subject: Reply with quote

MyDrive now working again.
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