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Go Live 825 - Community Content Missing from MyDrive

 
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ootoph
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Joined: Jun 05, 2004
Posts: 20

PostPosted: Fri Oct 30, 2015 2:27 pm    Post subject: Go Live 825 - Community Content Missing from MyDrive Reply with quote

What's happened to the Community Content access on TomTom MyDrive?

There's no visible button or link on the main screen, nothing on the pop-up when right-clicking the taskbar icon... Is this TomTom's doing or something allied to Windows 10?

Looking at TomTom forums, this subject is discussed but goes back years - certainly doesn't apply to my own situation:
Go Live 825
Windows 10
Lastest MyDrive interface

Anyone any ideas? I miss my speedcams and personal POIs...
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Anita
Pocket GPS Moderator
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Fri Oct 30, 2015 7:10 pm    Post subject: Reply with quote

Have you tried with the device connected?

I thought "Manage Community Content" used to be available when right-clicking the icon even when the device wasn't connected (although I could be wrong) but it no longer seems to be.
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Anita
TomTom VIA 135 - App 12.075,
UK map 1100.11689
Samsung Galaxy S8
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ootoph
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Joined: Jun 05, 2004
Posts: 20

PostPosted: Mon Nov 02, 2015 4:43 pm    Post subject: Go Live 825 - Community Content Missing from MyDrive Reply with quote

Thanks for the suggestion, Anita. That always used to be the case but something's changed. At one stage, the Notification of Updates frame on TomTom's MyDrive offered a click-through to Community Content - but that's now disappeared.

Whilst looking to the link may be good practice for geocaching Laughing it's not something I'm thrilled about.

Any other ideas?
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Anita
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Mon Nov 02, 2015 7:55 pm    Post subject: Re: Go Live 825 - Community Content Missing from MyDrive Reply with quote

ootoph wrote:
Any other ideas?

Sorry, not from me I'm afraid. It works for me as long as my Via 135's connected.
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Anita
TomTom VIA 135 - App 12.075,
UK map 1100.11689
Samsung Galaxy S8
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asperion
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Joined: Jan 15, 2008
Posts: 20

PostPosted: Mon Nov 02, 2015 10:10 pm    Post subject: Reply with quote

You must be connected to your TomTom.

On my GO820, connected to my Windows 10 PC and made sure it's connected to TomTom MyDrive.

Right click on the MyDrive icon in the system tray and a pop-up showing 'GOxxx connected' is displayed.
There should be a 'Manage Community Content' link to click.
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