TT Server down today(thurs 3rd july)?

gluey

Today my 540 live has been a bit hit and miss getting traffic and this afternoon dropped out and now get the spinning circle and sometimes the yellow triangle but won't connect.

TT services like weather come up but no traffic.
I have also noticed today that TT home gives no map share or camera updates.
Anyone else had issues?

Edit
Today Wed not thursday

SpikeyMikey · Posted: Wed Jul 03, 2013 7:01 pm Post subject:

Don't know if its the same server but TT traffic on iPhone ok today, did have trouble with 940 traffic last night, sat in a jam for an hour in Neasden/A406 about 7-8pm, traffic around me was updating fine but the queue I was in never registered, both on 940 and iPhone.
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

justbrowsing · Frequent Visitor Joined: Nov 10, 2011 Posts: 679

Right now my 540 Live's behaving fine incl traffic etc

gluey · Posted: Wed Jul 03, 2013 7:38 pm Post subject:

Thanks for the replies,
mine is still not connecting tonight.
yellow triangle
Might try in morning if not I might reload my backup I made last week.

SpikeyMikey · Posted: Wed Jul 03, 2013 7:42 pm Post subject:

I take it you've done the usual reset / reboot etc?
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

gluey · Posted: Wed Jul 03, 2013 7:48 pm Post subject:

Just trying a reboot again.
On the journey today it was fine then it lost the traffic bar then came on and was keep connecting and then spinning and repeated a couple of times.

Last time this happened it was TT server and I also lost mapshare and camera updates via home.
Seems the same again.

MRCC · Regular Visitor Joined: Apr 06, 2008 Posts: 82

Traffic not working on my 540 today. It was working at 10am. When i switched on again at 5.30pm it was not connecting and still isn't now.

I'm going to report it to TT Support but I expect they will tell me to resets and restore to factory settings etc like last time it happened. I didn't do what they advised then (i'd already done the drum-roll reset more than once) and the problem got fixed after a couple of days, proving it was at their end...

gluey · Posted: Wed Jul 03, 2013 8:59 pm Post subject:

Thanks mrcc, very helpful.
I suspect tt end and might wait it out abit.
Dont fancy raising a ticket as they just say reset,reboot,load defaults.

ratman633 · Posted: Wed Jul 03, 2013 10:02 pm Post subject:

My 540 hasn't connected today either, just getting the yellow triangle.

gluey · Posted: Wed Jul 03, 2013 10:35 pm Post subject:

Thanks, at least we know its not the device.

gluey · Posted: Thu Jul 04, 2013 4:24 am Post subject:

Have now raised a ticket with TT as I need to log how long this is a problem.
Sent this to TT,

Since about midday wed 3rd july 2013 my 540 live and other users have confirmed the same have been unable to connect to traffic.
When turned on the traffic bar appears with a spinning circle and then it turns into the yellow triangle.

Still the same today as of 0400 hours 4 july 2013.
Also noted that TT Home has not given me map share or camera updates this Thursday.

Please don't suggests reset/reboot etc on my unit as this is NOT a problem with my unit as other users have the same problem.

Lets see how long this outage lasts.

technik · Posted: Thu Jul 04, 2013 6:58 pm Post subject:

No problems here at all.

Using TomTom Android Mobile on Vodafone
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GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D

gluey · Posted: Thu Jul 04, 2013 7:02 pm Post subject:

Was TT Server problem but now sorted, see TT own forum.

MRCC · Regular Visitor Joined: Apr 06, 2008 Posts: 82

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