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New map and my POIs

 
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BoscobelBlue
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Joined: Mar 04, 2012
Posts: 7

PostPosted: Sat Oct 13, 2012 4:07 pm    Post subject: New map and my POIs Reply with quote

I have just purchased and downloaded the latest offer from TomTom for a new map of Western Europe. The download went perfectly and the map is working fine.

My problem is that all my personal Point of Interest files are not displaying on the satnav (this includes my PGPSW safety cameras). I go to Europe quite often and have many POI files set up for various countries.

When I look on my 'G' drive all the files (.bmp and .ov2) are present but are not seen by the satnav.

Has anyone else experienced this or can offer any advice to correct the problem. Incidently I have done a 'pin in the satnav' reboot to no avail.

My satnav is an XL2 IQ Routes.

Ken
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justbrowsing
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Joined: Nov 10, 2011
Posts: 679

PostPosted: Sat Oct 13, 2012 4:43 pm    Post subject: Reply with quote

Assuming you have a full back-up then copy your mapsettings.cfg file from your old map folder to your new one
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Oldboy
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Joined: Dec 08, 2004
Posts: 10642
Location: Suffolk, UK

PostPosted: Sat Oct 13, 2012 4:45 pm    Post subject: Reply with quote

Did you do an Explorer Backup before you did the Upgrade?

If so, try copying the MapSettings.cfg File from the Backup to overwrite the one in the New Map Folder.

The other thing is, are the POI Files in the correct Map Folder?
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TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120
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BoscobelBlue
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Joined: Mar 04, 2012
Posts: 7

PostPosted: Sat Oct 13, 2012 4:59 pm    Post subject: Reply with quote

Thanks for your quick replies and yes I have a backup of the software.

I have copied the old mapsettings.cfg but again to no avail.

The POIs are in their original place in the 'europe_west' folder.

Ken
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sat Oct 13, 2012 5:41 pm    Post subject: Reply with quote

Ahh, I've just posted a reply with a few ideas over in another forum. Rather than repeat it all here, see

http://www.tomtomforums.com/t28704-new-map-lost-pois.html

If that doesn't seem the case, can you paste a list of all your folders into a forum post please? (either there or here!)

See How to list the folders and files on your TomTom or PC and post them here on that other forum for a "How to..."

Indicate on that list where your POI files currently are.
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BoscobelBlue
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Joined: Mar 04, 2012
Posts: 7

PostPosted: Sat Oct 13, 2012 6:13 pm    Post subject: Reply with quote

Many thanks Andy for solving my problem. I have replied on the other forum but will repeat here what I wrote.

Many thanks Andy for your endeavours in finding a solution.

You were correct in that the map download created a new folder named 'Western_Europe'
and put the new map there. The POIs were previously situated in a folder called 'Europe_West'. I have copied one of my POIs to this new folder (Western_Europe) and it showed up on my satnav. I shall now move the rest of my POIs to this folder.

Thanks again Andy for taking the time to solve my problem.
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Andy_P
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PostPosted: Sat Oct 13, 2012 6:21 pm    Post subject: Reply with quote

Result! Very Happy
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