Crashed 120 Live

M8TJT · Posted: Tue Jul 03, 2012 8:34 pm Post subject:

Don't you just love it when a plan comes together? Rolling Eyes

flashharry9631 · Occasional Visitor Joined: Jun 03, 2012 Posts: 10

so, Tomtom's support says I need to download the latest update (think they would have done that during repairs !) but I can't as mytomtom says the device is not connected with my account ! Rolling Eyes

Andy_P · Posted: Tue Jul 03, 2012 9:58 pm Post subject:

Are you not getting options in MyTomTom to "log in with a different account OR to associate the new machine with your account"?
I see that popping up all the time as I regularly connect more than one device to the same PC.
_________________
"Settling in nicely" ;-)

flashharry9631 · Occasional Visitor Joined: Jun 03, 2012 Posts: 10

associate the new machine !

Andy_P · Posted: Tue Jul 03, 2012 11:26 pm Post subject:

_________________
"Settling in nicely" ;-)

M8TJT · Posted: Wed Jul 04, 2012 6:11 am Post subject:

flashharry9631 · Occasional Visitor Joined: Jun 03, 2012 Posts: 10

yes, sorry, second choice

Andy_P · Posted: Wed Jul 04, 2012 4:23 pm Post subject:

Did you do it?
_________________
"Settling in nicely" ;-)

flashharry9631 · Occasional Visitor Joined: Jun 03, 2012 Posts: 10

After battling away with the gps, got it connected with mytomtom.... downloaded the major update, missing radars and still no live services - just says Error 2079 Rolling Eyes

acgale · Posted: Sat Jul 14, 2012 9:14 pm Post subject:

I've had the same start-up problem with my Live 120. Just had a replacement unit sent as it was under warranty but the new unit won't connect to Live Services - error:2031. Emailed TomTom support stating I've tried all the re-set options. Guess it's a wait for a couple of days.

AndyVaughan · Posted: Sat Jul 14, 2012 10:15 pm Post subject:

All goes to show why no one should buy one of the TTs that you can't make your own backup of.

Send an email to the CEO of TT stating that at 3 weeks out of warranty having to pay £100 for a repair due to a faulty update is not on and you want your money back. You never know ...........

harold.goddijn@tomtom.com

flashharry9631 · Occasional Visitor Joined: Jun 03, 2012 Posts: 10

@ Andy > never got a reply !

To end the saga, basically I am fed up with Tomtom, they send back a 'refurbished satnav' and impossible to connect to Live services - and guess what the answer is - please send it back to us AGAIN for repairs ! Twisted Evil

Total p**s take.... so it will go on Fleabay next week and I will another satnav - any ideas?

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