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UK TomTom Support ends for 'older' devices
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Rickj2903
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PostPosted: Fri Jan 13, 2012 9:45 am    Post subject: Reply with quote

MaFt wrote:
Andy_P wrote:
I can't say any more, but that does NOT mean they have stopped producing software updates for those models.


But to the general public it certainly DOES give that impression...


Its been 15 months since I (and many others) reported major issues with 9.058 and I have had minimal responses from TT ever since, I am using 8.371 instead, and I love it, but obviously have to do work arounds (discussed elsewhere-thanks Andy P) to stop HOME forcing 9.058 on to me.

How long do TT expect users to wait for a fix? My LIVE subscription is up next month and I dont think I will be renewing until the issues are resolved, I know I have a work around but it grates with me that I have had an update forced on me that doesn't work and yet TT have done nothing in over 12 months about the situation.
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falkirk81
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PostPosted: Fri Jan 13, 2012 11:21 am    Post subject: Reply with quote

There IS a software update coming, see below from the Tomtom website

http://corporate.tomtom.com/releasedetail.cfm?ReleaseID=638566

Steven
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MrT
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PostPosted: Fri Jan 13, 2012 1:06 pm    Post subject: Reply with quote

Apart from adding a disclaimer, will it fix bugs, add features or remove features?
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M8TJT
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PostPosted: Fri Jan 13, 2012 1:15 pm    Post subject: Reply with quote

What do you think?
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falkirk81
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PostPosted: Fri Jan 13, 2012 1:22 pm    Post subject: Reply with quote

MrT wrote:
Apart from adding a disclaimer, will it fix bugs, add features or remove features?


I know the answer, but I'm afraid if I told you, then i would have to kill you all!

Laughing

Steven
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spook51
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PostPosted: Fri Jan 13, 2012 2:24 pm    Post subject: Reply with quote

falkirk81 wrote:
MrT wrote:
Apart from adding a disclaimer, will it fix bugs, add features or remove features?


I know the answer, but I'm afraid if I told you, then i would have to kill you all!

Laughing

Steven


I'll take that as a 'yes' - and if it doesn't, we'll all come looking.....
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Rickj2903
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PostPosted: Fri Jan 13, 2012 2:51 pm    Post subject: Reply with quote

spook51 wrote:
falkirk81 wrote:
MrT wrote:
Apart from adding a disclaimer, will it fix bugs, add features or remove features?


I know the answer, but I'm afraid if I told you, then i would have to kill you all!

Laughing

Steven


I'll take that as a 'yes' - and if it doesn't, we'll all come looking.....


If the answer is yes to all 3 questions then its not necessarily a good thing Confused
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MrT
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PostPosted: Fri Jan 13, 2012 3:23 pm    Post subject: Reply with quote

If all features were removed, what was left could not go wrong. Wink
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spook51
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PostPosted: Fri Jan 13, 2012 4:15 pm    Post subject: Reply with quote

Rickj2903 wrote:
spook51 wrote:
falkirk81 wrote:
MrT wrote:
Apart from adding a disclaimer, will it fix bugs, add features or remove features?


I know the answer, but I'm afraid if I told you, then i would have to kill you all!

Laughing

Steven


I'll take that as a 'yes' - and if it doesn't, we'll all come looking.....


If the answer is yes to all 3 questions then its not necessarily a good thing Confused


True. I'll settle for 2 out of 3.
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Rickj2903
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PostPosted: Fri Jan 13, 2012 4:36 pm    Post subject: Reply with quote

MrT wrote:
If all features were removed, what was left could not go wrong. Wink


Good point, it's the future of TT. Send out empty boxes, no faults, no complaints, no whining customers. Very Happy
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pcaouolte
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PostPosted: Fri Jan 13, 2012 5:56 pm    Post subject: Reply with quote

http://corporate.tomtom.com/releasedetail.cfm?ReleaseID=638566 wrote:
in February there will be a software update on all TomTom consumer products
So, according to TomTom's corporate web site, all consumer products are to get a software update. If this is true and users of old models that are no longer supported get problems with the update then they are unlikely to be able to get help with it from TomTom.
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Graeme2812
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PostPosted: Sun Jan 29, 2012 6:11 pm    Post subject: Reply with quote

Where will that leave TomTom's HD traffic data if everyone opts out of sharing their location data?

Reliant on Vodafone movements only = a step back in quality of data?
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IanS100
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PostPosted: Mon Jan 30, 2012 12:51 pm    Post subject: Reply with quote

Graeme2812 wrote:
Where will that leave TomTom's HD traffic data if everyone opts out of sharing their location data?

Reliant on Vodafone movements only = a step back in quality of data?


As far as I'm aware the information that TomTom are asking you to share is for 'Historic' purposes only and IQ routes which relies historic information. HD Traffic is current and comes from Vodafone, I don't think any TomTom devices are set up to send back Live Traffic info.
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PaulB2005
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PostPosted: Mon Jan 30, 2012 2:34 pm    Post subject: Reply with quote

The SIM card in the LIVE units also provides live feedback. IIRC
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MaFt
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PostPosted: Mon Jan 30, 2012 2:47 pm    Post subject: Reply with quote

PaulB2005 wrote:
The SIM card in the LIVE units also provides live feedback. IIRC


Yup - if you yank it out you'll see it's a Vodafone SIM card. I've always been intrigued as to whether that would work in a phone when roaming around Europe to get free data Wink

MaFt
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