tomtom 510 - swapping maps between units

nock01

help pls
My 510 has completely failed, got a second hand one but when i try to insert my original tt card it keeps coming up NO MAPS FOUND. Anyone know what i am doing wrong
Thanks Ian

falkirk81 · Posted: Wed Jan 11, 2012 2:14 pm Post subject:

Yes, maps are locked to each device and are not transferable between devices!

You will have to buy a new map for your device.

Steven
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Tomtom GO 1005 LIVE

iPhone 12

nock01 · Posted: Wed Jan 11, 2012 2:25 pm Post subject:

Thats bad, I had only just paid for new maps to be installed before the old tt packed in

falkirk81 · Posted: Wed Jan 11, 2012 2:26 pm Post subject:

You could try phoning TT customer services and explaining it to them. They may be sympathetic and allow a one time transfer of the map, they may not though without some form of proof.

Steven
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Tomtom GO 1005 LIVE

iPhone 12

nock01 · Posted: Wed Jan 11, 2012 2:47 pm Post subject:

just tried downloading new map, comes up with HTTP 500, does that mean the problem is my end or tomtoms

Ian

Oldboy · Posted: Wed Jan 11, 2012 3:20 pm Post subject:

Almost certainly TomToms.

It's a general error - HTTP 500 errors are internal to the webserver and have no meaning to the visitor other that "site is broken" in some way.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

nock01 · Posted: Wed Jan 11, 2012 5:06 pm Post subject:

Thank you everyone who replied, something wierd happened, connected tt to comp using the sd card which came with the second hand unit, it checked for updates and told me map out of date,checked the box to install updates and it downloaded new maps.
I was going to purchase but this has saved me some money.
Any ideas why?????

Ian

Oldboy · Posted: Wed Jan 11, 2012 7:31 pm Post subject:

As a guess, I would say that when you logged into Your Account at TT, it compared the Map on the SD Card with what was allocated to Your Account.

It saw the discrepancy and, for once, HOME did the sensible thing. Possibly because they were the same Map - just one was out of date.

Might be useful to remember that for the future. I wonder if it would work with non-SD Cards Units. Idea

_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

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