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system crash help please

 
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pko
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Joined: Nov 10, 2003
Posts: 53
Location: norfolk uk

PostPosted: Mon Dec 12, 2011 6:10 pm    Post subject: system crash help please Reply with quote

First let me apologies if this has been covered but I am trying to do this on my phone with a very slow connection.and searching is causing probe.
Now, Im having probs with the app crashing after exactly 30 mins running on my s/e x10 usuing android 2.3.3.
I have been using the app since it first cam on the market with no problems but in the last 2 days it repeatedly crashes every 30mins, and I get a message telling me it has crashed and asking me to inform youselfs.
If I run it whilst stationery it doesn't crash but keeps zooming in and out. Any advice as to where its going wrong would be appreciated.
Kind regards
P
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23847
Location: Hampshire, UK

PostPosted: Mon Dec 12, 2011 6:34 pm    Post subject: Reply with quote

First thing to try would be deleting the app and re-installing. How much memory do you have free?
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Mon Dec 12, 2011 8:29 pm    Post subject: Reply with quote

Would you mind checking if "Use compass" is selected in the settings?
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Lutz

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pko
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Joined: Nov 10, 2003
Posts: 53
Location: norfolk uk

PostPosted: Tue Dec 13, 2011 10:45 am    Post subject: Reply with quote

Hi,darren and ibendlin, thanks for promt reply.memory available on card is 7。6gb and on phone is 126mb. The compass box is ticked. I will try to re install the prog when i can get a good data signal. Regards p
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Tue Dec 13, 2011 1:04 pm    Post subject: Reply with quote

Please uncheck the Compass box for now.
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Lutz

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pko
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Joined: Nov 10, 2003
Posts: 53
Location: norfolk uk

PostPosted: Tue Dec 13, 2011 1:41 pm    Post subject: Reply with quote

Thanks ibendlin, i have unchecked the compass and that has stopped the zooming in and out. I will use the app in the car tomorrow and let you know how it goesmany thanks p
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Tue Dec 13, 2011 3:10 pm    Post subject: Reply with quote

Compass mode is more for verifiers that are moving around non-motorised (also known as "walking") . Depending on your device the compass may either be too slow or too jittery to be of much use when driving.
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Lutz

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pko
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Joined: Nov 10, 2003
Posts: 53
Location: norfolk uk

PostPosted: Fri Dec 16, 2011 11:17 am    Post subject: Reply with quote

Thanks for your help. It seems to be working normally again.
Regards
p
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