TomTom UK Office Address

OZ · Regular Visitor Joined: Mar 17, 2004 Posts: 165

who says any pda's are on any list?.
who says any pda is the issue?.
What i am saying is TomTom would probably recommend the use of the product types they market as in Their GPS receiver etc as against a Rikaline for example.
Again Total bullcrap, rather like Ford saying their engines run better on Ford oil against Mobil 1. Dont laugh, my local Ford Garage tried this one on me.
At the end of the day to say a certain product does not do what it is supposed to do is a pretty strong statement, especially as it seems to do as it should for many others on this forum.
Equally, if it is not doing it for this individual then perhaps one would need to look at ALL the equipment and not just the software.

AndyCr15 · Posted: Sat Jul 24, 2004 7:30 pm Post subject:

Tbh, I'd assumed it was Tom Tom's bluetooth equipment...as thats what he says he has? Aside from that, the only compatibility issue they could bring up is does he use a PDA from the list I posted. Other than that they wouldn't really have an arguement of that manner.

I do agree all other possibilities should be checked, again, if he is going as far as wanting to take them to court, I would guess he has checked its not that his bluetooth just doesn't work on his PDA...

The fact that Tom Tom works for lets say 99% of other users on this forum, is surely further proof that his is faulty and is deserving of his money back?

Having said that, EvilH? If offered a replacement, I'm guessing you would be happy? The replacement would hopefully work fine and get you from A to B, hence resolving your problem?
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OZ · Regular Visitor Joined: Mar 17, 2004 Posts: 165

Andy you are right, we only have to look through these forums to see what a nightmare any bluetooth setup with TT has been although it seems to be a little better these days.
At the end of the day though, one can sympathise with EvilH, because we all know how frustrating it can be when you part with your hard earned only to end up with a lemon, and all us lot chirping in with "it works fine for me" only serves to antagonise the feeling though i'm sure none of us are stirring the pot in this way.

fleng · Posted: Mon Jul 26, 2004 4:28 pm Post subject:

Did you pay by credit card? If so, take it up eith them.

Wobbly · Posted: Wed Jul 28, 2004 12:30 pm Post subject: TomTom in the UK

There is a UK telephone number for TomTom - but it may just forward you to somewhere else...

0845 161 0009

W.

dksbbs · Posted: Wed Jul 28, 2004 12:56 pm Post subject:

Found the information below in Companies House Website but not 100% sure it is the same company, will be worth a phone call first, number according to BT.COM is (020) 77239792

Name & Registered Office :
TOMTOM SOFTWARE LIMITED
5 HUNTSWORTH MEWS
LONDON
NW1 6DE
Status :Active
Company No. :03661315
Date of Incorporation : 04/11/1998

Country of Origin : United Kingdom

Company Type: Private Limited Company
Nature Of Business (SIC(92)):
7487 - other business activities
7220 - Software consultancy & supply

Accounting Reference Date : 31/12
Last Accounts Made Up To : 31/12/2003 (TOTAL EXEMPTION SMALL)
Next Accounts Due : 31/10/2005
Last Return Made Up To : 04/11/2002
Next Return Due : 02/12/2003 OVERDUE

Last Members List : 04/11/2002

Previous Names
Date of Change : Previous Name :
13/10/2003 PALMTOP SOFTWARE LTD

Wobbly · Posted: Wed Jul 28, 2004 1:07 pm Post subject: TomTom faulty kit

What about getting TomTom to repaired it via:

http://repair.tomtom.com/palmtop/tn/repair.NSF/repair

W.

swing · Posted: Wed Jul 28, 2004 2:41 pm Post subject:

frmarcus · Posted: Wed Jul 28, 2004 8:36 pm Post subject:

EvilHomer: Out of interest, which retailer was it? They don't sound much cop to me. I'm concern ed about your post as I've just ordered TTN3 BT and *hope* it's not a lemon...
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EvilHomer · Posted: Thu Jul 29, 2004 2:28 pm Post subject:

:D
OK..... Time for an update.

I've now talked my supplier into accepting TTN3 back without the metal plate (threatened to name and shame on this forum and other places).

I then purchased an Emtac GPS sleeve for my IPAQ and guess what, it works perfectly using exactly the same config as before, I've even reinstalled the program and map's etc to my SD card and it still works. This would seem to point to the TT Bluetooth unit being faulty.

Before anyone comments I've also purchased just the TTN3 software from the same supplier.

Thanks to everyone for their comments and suggestions.

Evil Homer.
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