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Mally1957
Lifetime Member
Joined: Sep 10, 2006
Posts: 146
Location: London
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 Posted: Fri Aug 20, 2010 11:25 am Post subject: |
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| Quote: | | I just connected to TomTom Home with my UK purchased 940 Live and am still being offered a v 9.054 Navcore Update. However I'm currently connected to the internet from a Telefonica Spanish ADSL IP address so I suppose its possible those connection from UK IP addresses are no longer being offered this Navcore. |
Those of us in the UK are still being offered version 9.054 I am with BT Internet so have a UK IP address.
I was one of the unfortunate ones who originally installed 9.054 and had to revert back.
I also deleted the download from my computer so it is not as if Home is trying to install a previously downloaded version but is continuing to offer the update.
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Malcolm
A now retired Tomtom 940 v9.541.3145439.1 OS:1493118, GPS v1.20 Boot 5.5120, West Europe Map v1025.9386 |
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sdm197
Lifetime Member
Joined: Dec 06, 2004
Posts: 227
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| Posted: Fri Aug 20, 2010 12:08 pm Post subject: |
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Hi Guys,
it is still offering me 9.054 for my TT940, so I would hope they would give it a different number if and when it is fixed.
SDM197. |
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matthewj
Frequent Visitor
Joined: Apr 03, 2006
Posts: 751
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| Posted: Fri Aug 20, 2010 12:18 pm Post subject: |
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| It is perhaps worth celebrating the completion of a whole month since this thread was started. Congratulations TomTom, you are not even able to sort out what should be a quite basic task of supporting the SIMs that you supplied and have supported successfully in the past, nor to stop pretty much every user who connected in the last month from "breaking" their devices core functionality, and main selling point, the LIVE services. This should, if justice were fair, result in the sacking of the CTO in my opinion. If they cannot organise themselves to at least pull the problem, then they are truly incompetent. It is a fail on a massive scale in all sorts of ways. |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Fri Aug 20, 2010 12:33 pm Post subject: |
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 TomTom |
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Seamaster
Frequent Visitor
Joined: Jun 05, 2006
Posts: 331
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| Posted: Fri Aug 20, 2010 1:09 pm Post subject: |
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| I'm tempted to start posting about long-standing issues like this on various Tomtom investor/shareholder forums. Might focus minds a little more than posting here seems to... |
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WackyRaces
Banned
Joined: Aug 04, 2010
Posts: 172
Location: Banned Member Using New ID
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| Posted: Fri Aug 20, 2010 1:47 pm Post subject: |
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| Seamaster wrote: | | I'm tempted to start posting about long-standing issues like this on various Tomtom investor/shareholder forums. Might focus minds a little more than posting here seems to... |
Can you post links to some of them as I would be happy to join you in posting there. |
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scooper1
Occasional Visitor
Joined: Mar 20, 2007
Posts: 3
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| Posted: Fri Aug 20, 2010 3:11 pm Post subject: |
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still being offered 9.054 for my go 940 live
love hate relationship with the 940 live
love the traffic service
hate having to ask for 3 times on average for home to work traffic before route takes !
hate being told there is 45 minutes of traffic on way home and decide to go 1 minute in a different direction then it finding a route home 5 minutes longer then original but no traffic delays - why can't it find that route in the first place |
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GMC
Occasional Visitor
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Joined: Jan 07, 2006
Posts: 30
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| Posted: Fri Aug 20, 2010 8:49 pm Post subject: |
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| sdm197 wrote: | Hi Guys,
I have just logged on to TT Home with my 940 and I am still being offered the update. So if the previous poster was not being offered it does that mean they have now fixed it???? 
SDM197. |
Yes, 9.054 still on offer to me as well (540 Live) so clearly they don't give a toss for those poor sods who have yet to accept the update but are blissfully unaware of the trouble it will cause.
It's just pathetic. |
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MrT
Frequent Visitor
Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Fri Aug 20, 2010 10:44 pm Post subject: |
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No doubt when the malware is fixed it will still be the same release version to hide the fault.
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Drivelux |
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karzi
Occasional Visitor
Joined: Jun 09, 2006
Posts: 5
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| Posted: Thu Aug 26, 2010 9:09 am Post subject: |
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I don't understand why they have not fixed this yet.
I dont suppose anyone recently has tried it to see if they didnt change the version number but have in fact fixed it.
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WackyRaces
Banned
Joined: Aug 04, 2010
Posts: 172
Location: Banned Member Using New ID
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| Posted: Thu Aug 26, 2010 9:28 am Post subject: |
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| karzi wrote: | I don't understand why they have not fixed this yet.
I dont suppose anyone recently has tried it to see if they didnt change the version number but have in fact fixed it. |
Its hardly the only glaring defect in their Live services product portfolio that they haven't remedied though is it.
What about a joke fuel price comparison service listing endless garages that have long ago closed and further garages that do exist but where the last price update was several months ago. The fact that even the garages that do regularly update have prices up to 5 days out of date is the final way in which the complete uselessness of this service is also ensured by TomTom.
Meanwhile their rival www.petrolprices.com offers an almost totally reliable and accurate petrol price comparison product.
The bottom line is that the senior management of TomTom simply don't care about their corporate reputation and clearly think that the dumb customers can easily have the wool pulled over their eyes.  |
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SpookyUK
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Joined: Sep 07, 2008
Posts: 16
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| Posted: Fri Aug 27, 2010 9:30 pm Post subject: |
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| karzi wrote: | I dont suppose anyone recently has tried it to see if they didnt change the version number but have in fact fixed it.
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I just updated my 540 and it's still broken.
It's taking far too long to fix this problem.
Back to v8. |
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Seamaster
Frequent Visitor
Joined: Jun 05, 2006
Posts: 331
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| Posted: Sat Aug 28, 2010 9:15 am Post subject: |
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How long is this now?
We should have some kind of odometer rolling round: "X WEEKS WITHOUT A FIX". |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sat Aug 28, 2010 10:14 pm Post subject: |
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| MrT wrote: | | No doubt when the malware is fixed it will still be the same release version to hide the fault. |
That's VERY unlikely.
| SpookyUK wrote: |
I just updated my 540 and it's still broken.
It's taking far too long to fix this problem.
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Would you want them to rush out a fix without testing it properly this time?
I still don't understand why they haven't pulled the offending version from their servers though. |
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MrT
Frequent Visitor
Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25
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| Posted: Sun Aug 29, 2010 8:47 am Post subject: |
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Perhaps TomTom are worried if they make the x40 range work as it should no-one will upgrade to the 1000?
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