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tom tom support aaaaaaaaggggggghhhhhhhh

 
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slowlygoingmad
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Joined: Jul 08, 2004
Posts: 3

PostPosted: Thu Jul 08, 2004 4:15 pm    Post subject: tom tom support aaaaaaaaggggggghhhhhhhh Reply with quote

Sad i recently splashed out on an ipaq 1940 and tomtom nav 3 bluetooth combo but my ipaq failed after 2 days the suppliers gave me a brand new ipaq which has left my tomtom software useless, ive tried ringing them Sad on hold for upto 45mins before getting cut off ,if i email them with an attachment ie the reciept the mail doesnt get through. has anybody got a better way of dealing with them, perhaps emailing the american office any ideas welcomed because as my name suggests i am going slowly mad because of this.cheers all sgm :|
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alix776
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Joined: 03/05/2003 14:45:49
Posts: 3999
Location: leyland lancs ENGLAND

PostPosted: Thu Jul 08, 2004 4:27 pm    Post subject: Reply with quote

if your problems about activation you should be able to activate ot by going to ttcode.com
and getting a new acitvation code
but the tt software shouldnt be usless if you have the otner ipaq
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currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

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slowlygoingmad
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Joined: Jul 08, 2004
Posts: 3

PostPosted: Thu Jul 08, 2004 4:39 pm    Post subject: Reply with quote

its cos ive gotten a different device code when the ipaq changed, it says on the bottom of the ttcode page i can re register it in 3 days. but i want it nowwww has anybody ever gotten through to tomtom uk by phone?
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Morris
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Joined: Jun 10, 2004
Posts: 97
Location: North Lincolnshire, England

PostPosted: Fri Jul 09, 2004 5:07 pm    Post subject: Reply with quote

slowlygoingmad wrote:
its cos ive gotten a different device code when the ipaq changed, it says on the bottom of the ttcode page i can re register it in 3 days. but i want it nowwww has anybody ever gotten through to tomtom uk by phone?


Yes I did a few weeks ago, it was an 0845 number, but I can't remember the rest of it. I did post it in these forums at the time. My query was dealt with very quickly and to my satisfaction.

I got the uk number from TomTom Holland, again I got through with only a short wait.

Hope this is of some use to you.

Morris

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Morris
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Joined: Jun 10, 2004
Posts: 97
Location: North Lincolnshire, England

PostPosted: Fri Jul 09, 2004 5:11 pm    Post subject: Reply with quote

Just found the number, its

0846 161 0009

Morris

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Morris
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Joined: Jun 10, 2004
Posts: 97
Location: North Lincolnshire, England

PostPosted: Fri Jul 09, 2004 5:12 pm    Post subject: Reply with quote

Dohhhhhhh !!

correction its:

0845 161 0009


Morris

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Lost1
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Joined: Jan 30, 2004
Posts: 68
Location: Merseyside UK

PostPosted: Sat Jul 10, 2004 1:06 am    Post subject: Reply with quote

slowlygoingmad,

It may not be of much use in this instance but if you register on Tomtom's web site you can contact their support team through their FAQs page.

I have had to do this on a number of occasions and have always found their support team to be extremely helpful and usually quite quick in responding Thumbs Up
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iPAQ 1940, Pocket PC2003, BT TTN5
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nej
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Joined: Jun 16, 2004
Posts: 454
Location: London, Ingerlund

PostPosted: Mon Jul 12, 2004 9:33 am    Post subject: Reply with quote

You are joking? Wink
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slowlygoingmad
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Joined: Jul 08, 2004
Posts: 3

PostPosted: Mon Jul 12, 2004 10:09 am    Post subject: Reply with quote

my software has now gone past 7days from first registration .so i just re registered it to the new ipaq, tom tom support are/were total crap
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Lost1
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Joined: Jan 30, 2004
Posts: 68
Location: Merseyside UK

PostPosted: Tue Jul 13, 2004 12:33 am    Post subject: Reply with quote

Nope and I don't work for them either Happy
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