TomTom XL IQ routes speed warning help please

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

Hi, i have purchased the above satnav and downloaded the the tomtom home application,i also downloaded the latest camera alerts, i have had the tomtom go 300 previously so i am familiar with the menu,however i have noticed thet the unit does not pick up mobile sites and the red warning circle is showing 19mph not 30mph. I have passed at least 4 mobile sites were my go300 pick up but not the xl iq . Could any please help

washman · Regular Visitor Joined: Mar 30, 2006 Posts: 75

Hi

Check and see if you have device set to kph or mph it needs to be set to mph.

19 mph is 30 kph

Washman
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TOMTOM XL IQ routes. UK & ROF I App 9.510.1234792.2 Map UK &RI V945.6174

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

So obvious ,Thanks . Any idea why the mobile sites do not show up .

Darren · Posted: Fri Dec 25, 2009 11:41 am Post subject:

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

It was already on miles , i have reset to factory settings and i have put it to miles and it still shows 19

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

Is there anyway of doing a hard reset on this unit as it still shows 19 and the warning sounds have now disapeared .

Darren · Posted: Fri Dec 25, 2009 12:12 pm Post subject:

Have you installed the EUR speed cam files instead of UK? EUR are in KPH, you need UK files for UK as stated on the download page.
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Darren Griffin

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

Thanks for taking time to reply , i just pluged the unit in via usb and did a update automatically. Could you please advise how to update uk speed cams . Thank you

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

According to the updater i have uk cams ,on the poi it shows all the cams and a speaker next to it.

mikealder · Posted: Fri Dec 25, 2009 12:31 pm Post subject:

Are you using the TomTom Safety camera database? if so the incorrect warning speeds are a known feature/ bug with the recent updates to their software, they are currently looking at a way to fix this issue.

As for a lack of mobile cameras, get used to it as the TomTom database is hopeless in this area, if you want a decent camera warning system consider putting the files from this site on the device - Mike

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

Thanks, i had the database on the unit already ,as soon as i updated i have had problems . I dont always get the warning sound either . Is it worth deleting the application in manage my tomtom and starting again.

mikealder · Posted: Fri Dec 25, 2009 12:51 pm Post subject:

You won't fix the incorrect speed issue until TomTom release a new Navcore that address this problem, as for when this will happen is anyones guess.
Re-installing everything will simply waste your time, bear in mind the fixed cameras within TomTom's camera database are directional which might explain whey you sometimes don't get warnings.
If protection against Mobile camera locations is important to you consider installing the database from this site as it contains locations where mobile cameras are known to operate from - better to get a warning and find no camera van parked up than no warning at all which is what you currently have - Mike

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

Thanks , what i should have said is do i need to delete the tomtom speed cam data base and then download the data base from this site ,and follow instuctions, .Thanks

mikealder · Posted: Fri Dec 25, 2009 1:04 pm Post subject:

I usually tell people to load both databases so they can actually tell the difference, after a week or two they can delete the inferiour product, your device will be quite happy running both sets of data.

If you really want to remove the TT Safety cameras go to the FAQ page near the top of this forum index page and there is a full set of instructions on what is needed to get them off the device - Mike

den9112 · Occasional Visitor Joined: Sep 26, 2005 Posts: 41

I have subscribed to the camera database and removed the tomtom data base. I have got the files copied to the tomtom and avctivated via manage poi ,i have done a demo route were the cameras are showing but no warning sound. I have gone through the procedure again and the camera poi is showing a speaker and a check ,any idea what i am doing wrong.Thanks

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