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GerryC
Pocket GPS Moderator
Joined: Mar 01, 2005
Posts: 1513
Location: West Mids
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 Posted: Thu Aug 20, 2009 10:39 pm Post subject: |
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Updates via the LMG can be a few days after the 'update' release. If you're 28 days is nearly up, I would be trying to update now as, if there are problems, TomTom may ask for a scan of the receipt as proof of entitlement.
In any case, make a backup of the current data via Windows Explorer before doing anything else to it.
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Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount |
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julianbarker
Lifetime Member
Joined: Apr 12, 2005
Posts: 431
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| Posted: Thu Aug 20, 2009 10:47 pm Post subject: |
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| Andy_P wrote: | | julianbarker wrote: |
Where does this info come from? I have a x40 series device and the TomTom site says they only support micro-SD cards up to 4GB and the manual describes it as a Micro-SD slot not a micro-SDHC slot.
Obviously I want to make sure I buy the right card! |
Where does it say that? 
The only TomTom webpage I know of with a memory card chart (HERE) is typically vague and looks like they tacked the bit about the x40 models and microSD cards onto it at a later date. It doesn't mention sizes of microSD at all and the only mentions of sizes are a line about SD (up to 4 GB) and the sentence that says to make sure you're using the latest application version to use SDHC cards of 8 GB or more (on models that can use SDHC). |
Exactly, no mention of SDHC cards at all in the compatibility chart. The 4 was a typo Micro-SD cards are only ever 2Gb which of course would make them useless if a map would not fit in a 2Gb internal memory. I would not put that past TT given that they have broken audio output from the 740. |
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julianbarker
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Joined: Apr 12, 2005
Posts: 431
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| Posted: Thu Aug 20, 2009 10:49 pm Post subject: |
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| So how long should I wait? I have more then two weeks of my LMG left - will the new map be available using LMG early next week or what? |
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Trevor1234
Frequent Visitor
Joined: Apr 30, 2005
Posts: 810
Location: Milton Keynes
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| Posted: Thu Aug 20, 2009 10:51 pm Post subject: |
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Right, I have downloaded and installed the new map with no trouble at all. It took me 2 ½ hours to download but that’s my slow broadband speed and I cant blame Tomtom for that.
I then copied the MapSettings. Cfg. File from the previous Map 8.30 backup and all my favourites, speed cameras and voice commands now work perfectly.
Now, it puzzles me why some users land in the ‘loop problem’ and others like myself suffer no bother at all. The devices are the same and the downloaded maps are the same. It’s a puzzle.
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Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Thu Aug 20, 2009 11:20 pm Post subject: |
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I updated my map this afternoon. I have an 8GB SDHC card in the slot, running App8.302. Internal memory has App8.351. When I connected to Home to check for updates, I selected Internal memory - it has plenty of space as I removed the Guam and North America maps ages ago.
I left it downloading and went off shopping for an hour and came back to find that it had downloaded and had installed the map on the SDHC card and was almost finished installing it on the internal memory.
When it had ended, I disconnected and fired up the 920 to check if it had installed to the SDHC card and it had. Worked fine. I then took out the SDHC card and went to check installation on the Internal memory and hit the reboot game - no matter what I did, it would get to the startup splash screen, pause for ages, then reboot. Looped at that continually. I tried everything, power button short and long presses, reset short and long, none of that worked. Eventually in desperation I shoved it onto the desktop mount/dock. TT asked if I wanted to connect to PC and I did. Fired up TT Home and had a poke around. Disconnected and it worked.
My Mapsettings.cfg file seems to have been retained - I don't have Favourites (just POIs), but my recent destinations were kept intact - showed all my recent destinations. Maybe the reboot loop is the bug introduced by TT in order to manage to carry forward the Mapsettings.cfg file? 
Talking and reading here, I find this reboot looping can happen to anybody - I had SDHC card and internal memory, others have only internal memory. With a card, my map installed itself on both internal and card memories. Others don't get it on both.
There is one thing, I suppose - TT helpline is unlikely to be declaring staff redundant for the foreseeable future!!
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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GerryC
Pocket GPS Moderator
Joined: Mar 01, 2005
Posts: 1513
Location: West Mids
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| Posted: Thu Aug 20, 2009 11:30 pm Post subject: |
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| julianbarker wrote: | | So how long should I wait? I have more then two weeks of my LMG left - will the new map be available using LMG early next week or what? |
Keep trying the LMG option for the next few days. If it doesn't work and you are getting near the 28 days, log a call with TomTom.
It's likely that people will post on here when they get an update via LMG so you'll know when it starts working for some.
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Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount |
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andy-c1
Lifetime Member
Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex
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| Posted: Fri Aug 21, 2009 12:01 am Post subject: |
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mmmmm someone mentioned running operate my go within tomtom home so having nothing to loose I updated this evening again and again the download only took 2 minutes ....completed and back to the loop start ..so I thought why not give operate my go and see what happens ,well it downloaded the small updated and hey presto it's working fine
now to me that is weird
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Fri Aug 21, 2009 12:25 am Post subject: |
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To you that's weird. Just try to imagine going to work on TomTom support phone line tomorrow morning. 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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JockTamsonsBairn
Lifetime Member
Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)
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| Posted: Fri Aug 21, 2009 12:52 am Post subject: |
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| mikealder wrote: | | If any of you are considering a new memory card to increase storage space for the new maps get one from a reliable source which excludes E-Bay where there are numerous reports of cheap fake cards being sold. Also remember the go-x20, go-x30 can use SDHC cards upto and including 32GB in capacity, the go-x40 units can also use SDHC cards upto 32GB in capacity but they need the microSD size card to fit - Mike |
Mike, Can you suggest a supplier for a "Micro Secure Digital High Capacity (Micro SDHC) Memory Card - 8GB" for my 940? My usual supplier has it for £10.49. This is for a SanDisk, but there is no speed quoted.
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Jock
TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board) |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Aug 21, 2009 2:19 am Post subject: |
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| julianbarker wrote: |
Exactly, no mention of SDHC cards at all in the compatibility chart. |
Yes it does, there's a whole column for them.
My point was that there's no such thing as a 'microSDHC' card, so calling them microSD is right.(even though they use HC technology)
Rest assured the x40 models can use microSD cards up to 16GB at least.
| Quote: | | I would not put that past TT given that they have broken audio output from the 740. |
In what way is it broken on the 540? Audio is still working on all outputs on my 940 (internal/line out/FM/Bluetooth) |
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Trafficman
Regular Visitor
Joined: Jul 31, 2005
Posts: 70
Location: South Yorkshire
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| Posted: Fri Aug 21, 2009 3:52 am Post subject: |
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| RobRyan wrote: | Mine is stuck in a rebooting cycle too.
Checked out the map on tomtom home and theyve added M1 J29A! No changes at all near me though. |
This was also on the prevoius map version |
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Calomax
Lifetime Member
Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Fri Aug 21, 2009 12:17 pm Post subject: |
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My 720 got stuck in the reboot loop after downloading the new map last night. It seems that it didn't replace the old mapsettings.cfg file because it was exactly the same size as the one in my backup. Before deleting it, I tried the trick of using "Operate my Go" in HOME, and adding a new favourite. But that didn't work so I deleted it and it turned on ok.
Does the mapsettings.cfg file hold lots of settings though because my device behaved like a brand new one, asking me to select country, language, units, set the clock etc? Just as if I had returned it to factory settings.
At least it's working and my favourites are all saved as pois but I'll now have to set all my Europe & UK speed camera warnings again.
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GerryC
Pocket GPS Moderator
Joined: Mar 01, 2005
Posts: 1513
Location: West Mids
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| Posted: Fri Aug 21, 2009 12:28 pm Post subject: |
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| Andy_P wrote: | My point was that there's no such thing as a 'microSDHC' card, so calling them microSD is right.(even though they use HC technology)
Rest assured the x40 models can use microSD cards up to 16GB at least. |
Not sure what you mean Andy. What are all these? 
1st of 4 pages on Amazon.co.uk for search "micro sdhc"
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Gerry
TomTom730T
Cameralert for Android
Brodit ProClip mount |
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pat100701
Occasional Visitor
Joined: Jun 16, 2009
Posts: 5
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| Posted: Fri Aug 21, 2009 12:49 pm Post subject: |
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| ratman633 wrote: | Just updated map seemed to go ok, but now lost all the live services. HD traffic says "I need a subscription for this service" Live Services are showing a valid subscription and it's connected ok.
Just emailed TomTom lets see what they have to say?
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My 540 has the same problem. No HD Traffic after updating the map. Can you get Google, Weather and update mobile cameras? Only Traffic is missing on mine.
I've also emailed TomTom
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julianbarker
Lifetime Member
Joined: Apr 12, 2005
Posts: 431
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| Posted: Fri Aug 21, 2009 1:45 pm Post subject: |
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| Andy_P wrote: | | julianbarker wrote: | | I would not put that past TT given that they have broken audio output from the 740. |
In what way is it broken on the 540? Audio is still working on all outputs on my 940 (internal/line out/FM/Bluetooth) |
Thanks for helping to fix my Micro-SD confusion. Now all you need do is inform all those that sell micro-SDHC cards and to amend the Wikipedia page accordingly! 
Regarding audio - my new satnav (a 740) has a speaker, no FM transmitter and I can only use an audio socket if I buy a mount with one included. Having bought such a mount so I can use headphones in noisy enviroments I discover that TT have broken audio by fixing audio output at 100% volume with no way for the user to change it which is both very stupid and very dangerous! |
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