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mapshare or incorrect maps

 
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Cuddy
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Joined: Feb 19, 2006
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Location: Cumbria

PostPosted: Tue Jul 21, 2009 8:23 pm    Post subject: mapshare or incorrect maps Reply with quote

I have come across a situation where there is a gap on the map on a perfectly good road. It is only about 50mtrs long but obviously the TT will not direct anyone down this route. Can this be sorted on mapshare or is there another way?
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dhn
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Location: Toronto CANADA

PostPosted: Tue Jul 21, 2009 8:36 pm    Post subject: Reply with quote

Mapshare corrections--Unblock road should do it.
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falkirk81
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PostPosted: Tue Jul 21, 2009 8:38 pm    Post subject: Reply with quote

DHN, i think the OP is meaning there is a break in the road, nothing to do with it being blocked or unblocked.

But that there is a piece 'missing'.

If so, then you need to report it as a missing road using mapshare!
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dhn
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PostPosted: Tue Jul 21, 2009 8:47 pm    Post subject: Reply with quote

Think I should go back to school for training in reading comprehension. Crying or Very sad

Thanks.....
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Cuddy
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PostPosted: Tue Jul 21, 2009 9:29 pm    Post subject: Reply with quote

You are correct there is a piece of the road missing. Reported as a missing street on Xl IQ. Nothing has appeared on my device to rectify situation. Unblocking a road nearby has been been altered on my device.
Am I right that the corrections should appear on my device and then be distributed through mapshare?
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mikealder
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Location: Blackpool , Lancs

PostPosted: Tue Jul 21, 2009 9:35 pm    Post subject: Reply with quote

Can you post a lat/ long for the specific location, this way we can take a look at the issue on the latest map and feed back the error which would be in addition to using Map Share - Might get it fixed quicker this way, but you never know - Mike
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Andy_P
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PostPosted: Tue Jul 21, 2009 11:26 pm    Post subject: Reply with quote

Cuddy wrote:
Nothing has appeared on my device to rectify situation. Unblocking a road nearby has been been altered on my device.
Am I right that the corrections should appear on my device and then be distributed through mapshare?


All that you can do with MapShare is alter the characteristics of the existing road structure (block or unblock, change direction, change speed, change name) That's ALL you can do that will affect your map.

Everything else is just REPORTING it to TomTom, no different to sending them an email or whatever. There's nothing MapShare can do to re-draw the map. It's cannot add sections of roads, move them erase them or anything clever like that.

It's actually very limited, but it was hyped up by TT's marketing department to seem like it can do a lot more.
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DennisN
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PostPosted: Tue Jul 21, 2009 11:43 pm    Post subject: Reply with quote

Andy_P wrote:
It's actually very limited, but it was hyped up by TT's marketing department to seem like it can do a lot more.

Cuddy wrote:
Unblocking a road nearby has been been altered on my device.
BUT it won't show on my device through MapShare, because you have a XL IQ and I have a GO920. Equally, if I unblock a road nearby, it doesn't MapShare onto your XL IQ. The hype doesn't tell you this either!
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Cuddy
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PostPosted: Wed Jul 22, 2009 1:37 pm    Post subject: Reply with quote

Thanks everyone. I'll try and send it direct to Tele Atlas. Any clues how to do this???
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dhn
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PostPosted: Wed Jul 22, 2009 2:03 pm    Post subject: Reply with quote

http://mapinsight.teleatlas.com/mapfeedback/index.php
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