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Hoppy
Regular Visitor
Joined: Jun 16, 2004
Posts: 241
Location: Lincoln
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 Posted: Thu May 14, 2009 9:21 am Post subject: |
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First post in ages as I've been running 8.32 on my 520 with no problems because I had no stutter. Connected up last night was offered 8.35 as an update. Read through this 25 pages to see the problems, eventually bit the bullet did a full backup and Updated my 520.
No drama's volume ok the only things that changed were the custom car icon and the shutdown screen both reverted back to default.
Like others I was offered kate but could not download to my device then when I reconnected I wasn't offered it again.
Quick test this morning all working OK very happy so far. 
_________________
TomTom Go 950 Live.
App 9.054
Europe v8.50
NA 2GB v8.45 |
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kiwi69
Lifetime Member
Joined: Mar 15, 2006
Posts: 59
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| Posted: Thu May 14, 2009 9:39 am Post subject: |
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Got my volume back!
Don't know what got it back so will list everything I did this morning (to the TT.  )
Connected to Home and got the usual gps fix and map share stuff.
downloaded latest PGPS speed camera file (13th May) and put that on 530.
disconnected from pc and held the start button down till got drum roll, but kept the button held down for about another 20sec until got page appear (like bios when you start up your pc). It wouldn't do anything else so I turned it off.
It then wouldn't start. So used paperclip to reset whilst holding start button. When it started it continued last navigation instructions and voice was back to original level.
Just went for a quick drive and it all seems to be back at the volume level before the 8.35 update. Still no response from TT except usual confirmation of question.
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TT 530/5200 |
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rossh51
Occasional Visitor
Joined: Sep 18, 2003
Posts: 22
Location: Australia/NSW
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| Posted: Thu May 14, 2009 12:35 pm Post subject: |
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| GPRS data connection problem with v8.350 is interesting. I have just tested my TomTom (don't use function generally) and same issue is present. I am also from Australia. Device is GO 720 and PDA is HTC Touch Pro running WM6.1. The data connection worked on previous TT versions with last working one being being 8.302. I see exact same symptoms discussed ie about 60 secs delay then a reboot. My phone network is Telstra rather than Vodaphone so this is different. Are only Australian users seeing this? Anyway, given I don't generally use function I can live with it in exchange for FM on directions and music! |
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quozl
Occasional Visitor
Joined: Sep 27, 2006
Posts: 14
Location: Brisbane Australia
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| Posted: Thu May 14, 2009 5:13 pm Post subject: |
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| rossh51 wrote: | | GPRS data connection problem with v8.350 is interesting. I have just tested my TomTom (don't use function generally) and same issue is present. I am also from Australia. Device is GO 720 and PDA is HTC Touch Pro running WM6.1. The data connection worked on previous TT versions with last working one being being 8.302. I see exact same symptoms discussed ie about 60 secs delay then a reboot. My phone network is Telstra rather than Vodaphone so this is different. Are only Australian users seeing this? Anyway, given I don't generally use function I can live with it in exchange for FM on directions and music! |
I just had a reply to my email query from TomTom support reagarding the GPRS issue but unfortunately it was just the generic trouble shooting instructions to get Get GPRS working.
What is so frustrating is it is obvious they failed to even read my email thoroughly as the problem isn't in making the connection between the phone and TomTom the problem is when you go to use a GPRS service like weather the TomTom freezes and reboots and the phone drops the GPRS connection. Oh well I will stick with 8.302 until they fix 8.350, I can do without the FM transmitting of route instructions and a couple of new icons in browse map but the GPRS services i use all the time 
EDIT: I have sent a reply to TomTom saying the following, hopefully they will take the time to investigate the issue now but I'm not holding my breath.
You seem to have failed to have even read and understood my email completely, the problem isn't in making the GPRS connection between the phone and TomTom the problem is that since the upgrade to your new firmware 8.350 that when you go to use a GPRS service like "check your weather" the TomTom freezes and reboots and the phone drops the GPRS connection.
If I revert the TomTom 930 to the 8.302 firmware the GPRS works perfectly as it should. The issue is not with my unit or my phone the issue is a bug with the Australian version of your version 8.350 firmware as can be evidenced by other Australian users having the same issue in this thread at Pocket GPS world forums.
Cheers Quozl |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham
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| Posted: Thu May 14, 2009 5:31 pm Post subject: |
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| quozl wrote: | | What is so frustrating is it is obvious they failed to even read my email thoroughly |
Don't worry, it was read VERY thoroughly. But there's nobody there, just an R2D2 or something, with intelligent text OCR capability. First word it recognises matching any of the keywords, it grinds out the standard set of replies.
Best thing to do is send your first question containing absolute gobbledy gook (e.g. qwertyuiop, asdfghjkl, zxcvbnm), then when the standard answers come back, reply with your proper question, which then gets referred to a human idiot. 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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quozl
Occasional Visitor
Joined: Sep 27, 2006
Posts: 14
Location: Brisbane Australia
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| Posted: Thu May 14, 2009 5:38 pm Post subject: |
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| DennisN wrote: | | quozl wrote: | | What is so frustrating is it is obvious they failed to even read my email thoroughly |
Don't worry, it was read VERY thoroughly. But there's nobody there, just an R2D2 or something, with intelligent text OCR capability. First word it recognises matching any of the keywords, it grinds out the standard set of replies.
Best thing to do is send your first question containing absolute gobbledy gook (e.g. qwertyuiop, asdfghjkl, zxcvbnm), then when the standard answers come back, reply with your proper question, which then gets referred to a human idiot. |
Seriously? you must be kidding It was signed by Matt D or is that an acronym for the OCR software 
Cheers Quozl |
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Trevor1234
Frequent Visitor
Joined: Apr 30, 2005
Posts: 810
Location: Milton Keynes
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| Posted: Thu May 14, 2009 5:47 pm Post subject: |
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Ah! DennisN
Its ok for you to encourage users to send their questions in absolute gobbledy gook but how are we to read their gobbledy gook answers. Ah! You hadn’t thought of that.
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Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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jimbo_hippo
Frequent Visitor
Joined: May 18, 2005
Posts: 444
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| Posted: Thu May 14, 2009 5:59 pm Post subject: |
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| quozl wrote: |
What is so frustrating is it is obvious they failed to even read my email thoroughly ...........
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You don't say?
I know we should raise issues with TT to let them know about issues but I really feel disgruntled about the time typing it. Their replies are either complete bullsh+t or a cut and paste. Anyone remember when they were cutting and pasting stuff from here to email to customers? Complete with smilies and chit chat grammar?
Sigh.
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Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim |
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spannersatcx
Regular Visitor
Joined: Mar 17, 2006
Posts: 60
Location: Cheshire
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| Posted: Thu May 14, 2009 6:29 pm Post subject: |
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Contacted TT support a few days ago, 520 with insufficient volume at 100% got a scripted reformat etc reply, replied to that that it didn't work, next response was to send system info from TTHome.
Got this reply today: | Quote: |
In regards to your query - we apologize for any inconvenience caused by this volume issue. The reduction in volume was made under 10% in order to improve overall sound quality from the internal device speaker.
Please go to Change Preferences Volume Preferences untick Link Volume to Noise Level. Now, please put the volume on 100%. The volume should now be loud enough. However, if it is still too soft, then please be advised that you can use the Line Out instead of the internal speaker. |
Unticking makes no difference whatsoever, and I don't have a car stereo with a line input so the crass statement about using that is beyond belief.
I have responded to this saying that it is now unfit for purpose and that they replace it or give me a refund, can but hope! |
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Nolongerlost
Regular Visitor
Joined: May 07, 2006
Posts: 78
Location: Sherwood Forest
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| Posted: Thu May 14, 2009 7:41 pm Post subject: |
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Took the TomTom out for its first run this evening after the upgrade to 8.350
For goodness sake, TomTom - the volume problem is very bad indeed.
My previously great 720 is now unusable unless you stop at the side of the road and turn the radio off!
I cannot believe that a market leading company can release these buggy updates to us, the consumer. We must all complain to TT so that they understand that this just is not acceptable.
Anyone have the email/web address to log the problem, please?
It's back to 8.302 for me unless this is solved rapidly - TomTom should hang their heads in shame...
_________________
TomTom 720
App 9.465.1074274.1 OS:842337
GPS v1.20 Boot 5.5120
Maps: Western_Europe v905.4754 |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Thu May 14, 2009 8:05 pm Post subject: |
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| Nolongerlost wrote: | T
For goodness sake, TomTom - the volume problem is very bad indeed.
My previously great 720 is now unusable unless you stop at the side of the road and turn the radio off!
I cannot believe that a market leading company can release these buggy updates to us, the consumer. We must all complain to TT so that they understand that this just is not acceptable.
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I know I keep saying this, but this simply isn't the case for me. My 720 is absolutely fine at 75-85% in a noisy old car. |
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Nolongerlost
Regular Visitor
Joined: May 07, 2006
Posts: 78
Location: Sherwood Forest
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| Posted: Thu May 14, 2009 8:19 pm Post subject: |
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I know - I don't understand why some of us are experiencing very real problems, while others seem not to be having the same faults.
I've done it now, though - just restored my v8.302 backup - reluctantly I have to say, but my unit was unusable even in a relatively quiet vehicle.
_________________
TomTom 720
App 9.465.1074274.1 OS:842337
GPS v1.20 Boot 5.5120
Maps: Western_Europe v905.4754 |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Thu May 14, 2009 8:48 pm Post subject: |
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I think people suffering from the volume problem should also advise which voice they are using - Kate 6.93, Kate 7.00, Kate 7.10.
I am using Kate 6.93 on my 920 and don't suffer from quiet Nav instructions, but mp3 playback is significantly quieter.
Go figure ........
Andy |
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richard345
Frequent Visitor
Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!
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| Posted: Thu May 14, 2009 9:02 pm Post subject: |
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| AndyVaughan wrote: | I think people suffering from the volume problem should also advise which voice they are using - Kate 6.93, Kate 7.00, Kate 7.10.
Andy |
No problems with volume on 8.35 using Kate or Simon 6.9.1
mp3 playback is OK as well.
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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Augustus
Occasional Visitor
Joined: May 10, 2009
Posts: 5
Location: Peterborough, Canada
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| Posted: Thu May 14, 2009 9:14 pm Post subject: |
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I finally got it to work and everything works great except the volume it is only 20% lower so I increased to 90% and it is plenty loud. My SDHC card as not problems anymore and I get a GPS fix pretty good even inside my apartment I’m very happy with it bat it took a lot of reading in different forums anyways I reformat my card first with the Panasonic universal SDHC format software then I only copy this files in root folder of the 730
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Tomtom 730 Appl 8.350.(9980) 16 Gb SDHC Card class 6
HP iPAQ 210 PPC With Tomtom Appl 7.450 (9028) 8 Gb SDHC Card class 6
Holux GPSlim240 GPS Receiver
Map of North AMERICA v830.2284
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Last edited by Augustus on Thu May 14, 2009 9:16 pm; edited 1 time in total |
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