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silversurfer
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Joined: May 28, 2004
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Location: sutton on sea .lincolnshire
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 Posted: Fri Feb 27, 2009 12:55 pm Post subject: |
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| PaulB2005 wrote: | | I've got the 810 maps that were supplied with my 740 and I've checked LMG for the first time. All it says is new maps are available but it doesn't tell me which one. I don't want to go a click too far and download the 815 map if the 825 is available so if i click Get It Now is that it or is there more steps? |
you should be able to click on the map in the lmg page for more info
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sven1
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Joined: Jun 26, 2005
Posts: 131
Location: Norwich, U.K
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| Posted: Fri Feb 27, 2009 12:58 pm Post subject: |
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I am being offered application 8.301
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Fri Feb 27, 2009 1:00 pm Post subject: |
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| Quote: | | you should be able to click on the map in the lmg page for more info |
So if i click Get It Now it doesn't start the download i should go to a new page and be shown the map on offer? |
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silversurfer
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Location: sutton on sea .lincolnshire
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| Posted: Fri Feb 27, 2009 1:13 pm Post subject: |
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yes, click get it now then it will show you the map the click more info
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PaulB2005
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Joined: Jan 04, 2006
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Location: Durham, UK
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| Posted: Fri Feb 27, 2009 1:14 pm Post subject: |
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Thanks. New to TT so i'll see what comes up now...
ETA: 815 was offered so i'll wait until next week to see if 825 comes up. Should i be concerned that it had £79.95 next to it? |
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DennisN
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Joined: Feb 27, 2006
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Location: Keynsham
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| Posted: Fri Feb 27, 2009 1:35 pm Post subject: |
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| PaulB2005 wrote: | Thanks. New to TT so i'll see what comes up now...
ETA: 815 was offered so i'll wait until next week to see if 825 comes up. Should i be concerned that it had £79.95 next to it? |
That's the first time I've seen an ETA for a map download. If it continues to say £79.95, you can't come to any harm unless you provide credit/debit card details.
The map downloading page I had for my new W&CE 825 map (via prepaid Map Update Service) had a countdown bar (which incidentally took over two hours to download) AND significantly has an ABORT button. I can't say what happens when you hit the abort button, cos' we're talking TomTom here!! 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Fri Feb 27, 2009 2:30 pm Post subject: |
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| Quote: | | That's the first time I've seen an ETA for a map download. |
Ah, no. I meant i edited the thread to say the second paragraph... ETA = Edited To Add |
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gatorguy6996
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Joined: Feb 16, 2008
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Location: Florida, USA
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| Posted: Fri Feb 27, 2009 2:48 pm Post subject: |
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To correct an earlier post of mine referencing $130 US for the update, TomTom is offering it at $90. That must be our subscription. 
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Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr. |
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silversurfer
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Joined: May 28, 2004
Posts: 120
Location: sutton on sea .lincolnshire
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| Posted: Fri Feb 27, 2009 3:01 pm Post subject: this is a first |
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tomtom support have phoned ME at home to tell me that i was advised correct the first time i questioned getting the new maps with the LMG, i will only be allowed the 815 maps and so will anybody else who turned there tomtom on while there was only 815 maps
just waiting for an email about this [/b]
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silversurfer
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Location: sutton on sea .lincolnshire
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| Posted: Fri Feb 27, 2009 3:04 pm Post subject: |
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just had the email
Dear Mr lenthall,
Thank you for contacting TomTom Customer Support
The Latest Map Guarantee Code is used to ensure that you have the latest map installed on your device. It entitles you to a free download of the latest Map within 30 days from the date of purchase. This will offer you the latest map available to you at the date of purchase, in this case the v8.15 map.
With Best Regards
The TomTom Customer Support Team
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smerriman
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Joined: Feb 03, 2009
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| Posted: Fri Feb 27, 2009 3:26 pm Post subject: |
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That is not how I interpret this to mean from https://www.tomtom.com/latestmap/
Latest map guarantee from TomTom
When you buy a brand new TomTom device, there’s a small chance that a newer map has been released since your device was manufactured.
We want to ensure that you start driving with the absolute latest map. So if a newer version of your map is available within 30 days of first using your device, you can download it for free(1x) at TomTom HOME!
That’s our latest map guarantee.
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DennisN
Tired Old Man
Joined: Feb 27, 2006
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Location: Keynsham
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| Posted: Fri Feb 27, 2009 3:27 pm Post subject: |
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Latest Map Guarantee has been notoriously flakey just when a new map is released. If you can afford to do so - your purchase is, say, only 14 days ago - I would suggest you hold back for a week then try it again. Make sure you also have the latest application installed. If it fails then, get onto TomTom saying you know there's a 825 map and LMG is only offering you 815 - people HAVE succeeded with this in the past. Anybody with GO 9xx should also be pushing for both Europe and North America maps under LMG. It all takes persistence, those who have tried hard enough have mostly succeeded.
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Dennis
If it tastes good - it's fattening.
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AlanH
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Joined: Sep 06, 2004
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| Posted: Fri Feb 27, 2009 3:35 pm Post subject: |
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| Sorry for veering slightly off-topic, but I have a 520 with the latest maps and firmware, and a subscription to update maps for a year. Would I be correct in assuming that before downloading the new map release, and to ensure that I keep my favourites/settings, all I need to do is copy the current .cfg file onto my desktop, download the new maps, and then copy the .cfg file back in to map folder? |
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perussell
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Joined: May 12, 2006
Posts: 292
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| Posted: Fri Feb 27, 2009 3:57 pm Post subject: |
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| Quote: | | get onto TomTom saying you know there's a 825 map and LMG is only offering you 815 - people HAVE succeeded with this in the past. |
I can confirm that I had this exact situation when I purchased my original 720 last year. It took me about 2 weeks of pushing before TT eventually caved in but I did get a 2nd map within the 30 day period.
| Quote: | | all I need to do is copy the current .cfg file onto my desktop, download the new maps, and then copy the .cfg file back in to map folder? |
that's what I did earlier today and it worked fine for me. The only difference was I made a complete back up of my TT before downloading the maps and then I went in afterwards, found the .cfg file and copied it across. |
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dennisf
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Joined: Mar 05, 2006
Posts: 26
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| Posted: Fri Feb 27, 2009 4:00 pm Post subject: |
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| just downoladed the new maps and guess what, no favourites. I had saved my old ones from 815, and copied them across, only for my 720 to go into an eternal boot loop. |
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