Audible audio books and 940

limans75 · Occasional Visitor Joined: Mar 14, 2006 Posts: 41

Thanks Richard for your quick response.

I still dont see how tomtom can advertise the 940 as being suitable for audible.co.uk and even including audible.co.uk example audio books on the tomtom when the 940 isnt aubible.co.uk compatible.

Its like me opening a car dealership, selling a new top of the range car but the car isnt going to have any seats in it!

Has anyone else purchased the 940 believing it would be work with audible.co.uk?

richard345 · Posted: Tue Jan 06, 2009 8:59 pm Post subject:

Steve, where does it actually say the 940 is compatible with audiobooks from Audible.co.uk? I've had a look on the info pages at TomTom and when you look at the music area, it seems to me that the icon for Audiobooks is 'greyed out', indicating to me that the option is not available on that device.

The manual (pdf) from the site is a generic one for all the x40 devices and I can't see anything mentioned in there regarding Audible.co.uk

I'd hate to see you create hassle for yourself with TT support in the future if it's not specifically stated somewhere.
_________________
Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!

Larok · Regular Visitor Joined: Dec 08, 2006 Posts: 79

The tomtom website now says that audiobooks works on the x40 series. Further notes to the support team gain either no reply or that it is just, 'an error' on the site!

http://www.tomtom.com/services/service.php?id=21&tab=18

"Audiobooks is currently only available for TomTom GO 940/740/540 LIVE, GO 930/730/530, GO 920/720/520 and the GO 910."

are they avin a larf!

richard345 · Posted: Tue Jan 06, 2009 11:21 pm Post subject:

Larok · Regular Visitor Joined: Dec 08, 2006 Posts: 79

Sure, can't really point a finger at audible over this one. Advertising a feature that dosn't work on the product manufacturers website seems wrong tho.

limans75 · Occasional Visitor Joined: Mar 14, 2006 Posts: 41

Hi all,

I have finally recieved a response from Tomtom Support via email, and their response below:

" have just been informed by our engineers that this is indeed the case at this time and we are working on a solution in order to support the Audio Books from Audible.co.uk, as soon as this has been resolved I will email yourself to notify you of this."

I have aso recieved a response from Audible.co.uk who say they are currently waiting for TomTom to provide them with a copy of the firmware, so as you say this issue lays with TomTom at the moment.

But it really gets my goat up! that tomtom advertise the 940 as being compatible with Audible.co.uk and yet they havent even tried to make this funcation compatible yet!

MrT · Posted: Sat Jan 10, 2009 9:22 am Post subject:

Please don't take this question as offensive, it is not meant to be, I just do not understand audiobooks and would like to understand why people want audiobooks on a navigation device? To me trying to follow a complicated passage would be very distracting whilst driving, a bit like listening to a play on the radio in the car. My mother uses a similar thing to audiobooks but that is due to her age and losing her ability to read.
_________________
Drivelux

mikealder · Posted: Sat Jan 10, 2009 11:01 am Post subject:

limans75 · Occasional Visitor Joined: Mar 14, 2006 Posts: 41

Hi Mike,

No offense taken, I like to read however my busy life usually doesnt leave me time to read books. As I can be out on the road 10 hours a day sometimes it seams the ideal time to catch up on any new books.

I will agree with you on one point though, you do need to cosentrate on your driving so you dont obsorb as much of the audio book as you would a conventional book.

Audio books are ideal for those people who spend a lot of the time on the road but dont have much time at home to read books.

richard345 · Posted: Sat Jan 10, 2009 5:35 pm Post subject:

I agree that listening to audiobooks whilst driving is not the best thing in the world, but I listen when parked up, rather than listen to some of the garbage that is on the radio.

Waiting in a car park for the wife to finish shopping is an ideal time to listen and I also have the Audible application on my phone, so I can listen in the Trafford Centre instead of loosing the will to live!

Why do women go in to every available shop twice before returning to the fisrt one they went is to make their purchase! I speak with authority, having a wife and two daughters!!
_________________
Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!

MrT · Posted: Sat Jan 10, 2009 5:48 pm Post subject:

limans75 · Occasional Visitor Joined: Mar 14, 2006 Posts: 41

Just recieved an email from Tomtom, the 940 is now supported by Audible.co.uk! Finally after 4 chasing emails and threats of reporting this to the Advertising Standards Agency. Response below:

"We just got word that the audiobooks at Audible.co.uk Audio Books are now compatible for your 940. Once again we apologize for the delay and appreciate your patience in this matter."

Larok · Regular Visitor Joined: Dec 08, 2006 Posts: 79

Yes, working no problem now.

This does illustrate that what 1st line tell you is not always true and that TomTom eventually furfilled their end of the bargain on this one.

Andy_P · Posted: Thu Feb 26, 2009 12:13 am Post subject:

TT finally paid their bill? Laughing

limans75 · Occasional Visitor Joined: Mar 14, 2006 Posts: 41

Most likely, either that or they are slowing going through there complaints / faults list which I can understand would take a while given the ammount of them!

	PocketGPS
	Web