Mio C220 - Will Never buy Mio again

Steveg

Not that there's anything wrong with the unit or it's navigation - it's the lack of support, or more to the point, lack of caring from Mio (part of Navman) that irks me.

I have a Mio C220 and all was well until I recently bought a new computer, which like most new computers comes complete with Windows Vista - Not only is Vista not supported for the C220, but there ARE NO PLANS TO SUPPORT IT either. The only answer i could get from Mio was a shrugged, "Can't you find a Windows XP machine and update from that?" Huh? Well maybe I can at the moment, but this will get less as friends upgrade, and anyway why should I have to schlepp around and beg computer time from friends. Yeah I know, I can't expect them to keep up to date with all the latyest operating systems etc etc - but wait! My Mio is LESS THAN A YEAR OLD so you would have to guess they knew about Vista before this model was sold to me.

I guess it's back to Tom Tom for me then - shame as the Mio was a good unit

A very exasperated Steve

Border_Collie · Posted: Sat Dec 20, 2008 8:01 pm Post subject:

Vista is the problem, it's not only your device that isn't compatible but many programmes which worked perfectly on XP but not Vista.

Microsoft are the ones to blame for not adding backward compatibilty.
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Formerly known as Lost_Property
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Steveg · Posted: Sat Dec 20, 2008 10:57 pm Post subject:

aj2052 · Posted: Sun Dec 21, 2008 2:03 am Post subject:

Little bit surprised about your compatability problem Steve, because surely the only interfaciing and compatabilibity required is for syncing which is covered by Activesync with XP and windows Mobile centre for Vista which is Microsofts problem, although I must admit Mobile centre is a bit of a let down and i also have to agree Vista shpuld have had more compatability with previous periphials running under Xp.
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Border_Collie · Posted: Sun Dec 21, 2008 2:58 pm Post subject:

Steveg · Posted: Sun Dec 21, 2008 4:10 pm Post subject:

All Valid points Mr property, and as I said not ones I would generally disagree with, but my point 3 remains - they just showed no interest or care, not even to say "That's a shame, but I'm sorry we can't help you" - even that much would have shown a tad of remorse, but it really was a "don't really care" attitude.

Yeah I 'could' make an XP partition - yes I could upgrade on another machine, and likely will - but eventually I will replace it and the first brand not to be considered will be for me, Mio and Navman - again as I said this is just me, others will have their own opinions.

Yes the unit has performed well up to expectations during the few months I was able to update it and yes I would have been very pleased with it, but to sell a unit without any warning knowing it would never be compatible is just wrong.

Thanks for your thoughts though, they are listened to and appreciated, whether I agree with them or not

Steve

Border_Collie · Posted: Sun Dec 21, 2008 8:44 pm Post subject:

Is THIS helpful?
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Formerly known as Lost_Property
And NO that's NOT me in the Avatar.

Steveg · Posted: Mon Dec 22, 2008 3:42 pm Post subject:

Border_Collie · Posted: Mon Dec 22, 2008 4:18 pm Post subject:

Sorry about that, I followed a link for Mio C220/Vista problems and assumed it could be the answer. I missed...

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