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940 Map Update Service

 
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nashmills
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Joined: Nov 10, 2006
Posts: 131

PostPosted: Fri Nov 14, 2008 8:01 pm    Post subject: 940 Map Update Service Reply with quote

I have registered a new account with TomTom following my purchase of a 940. With this account I am not being offered the opportunity to subscribe to the Map Update Service. I am only being offered full price maps.

Has anyone else had this problem?
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dbarfoot
Occasional Visitor


Joined: Mar 01, 2006
Posts: 17
Location: Chard, Somerset

PostPosted: Fri Nov 14, 2008 9:56 pm    Post subject: Reply with quote

I'm having the same problem with my 540. Hopefully it'll be available before I need it.

Dave.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Mon Nov 17, 2008 1:32 am    Post subject: Reply with quote

As you have already got the latest map, isn't it possible you will not get offered the combined map update and subscription service UNTIL there is a map to update to?
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Mon Nov 17, 2008 8:48 am    Post subject: Reply with quote

If you use TT Home without logging in you will be offered the map update service, try and buy it and you will be asked to log in. Once logged in you will no longer be offerred it.

I wonder if it will re-appear under a log in once the three months of free services account are up?
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jonstatt
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Joined: Jul 19, 2005
Posts: 140

PostPosted: Mon Nov 17, 2008 11:13 am    Post subject: Reply with quote

Andy_P wrote:
As you have already got the latest map, isn't it possible you will not get offered the combined map update and subscription service UNTIL there is a map to update to?


Yes..why would you want to pay for something before you need it!

But its not offering the HD traffic subscription yet either. As TomTom does have a mechanism to ADD the subscription to the end of an already existing one (i.e. the dates will not overlap), they should be able to offer it from day 1. Afterall you don't want it to expire first before you can buy it.

So part of this looks like they simply haven't enabled some purchase options for the x40 series yet.
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