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Guff
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Joined: 05/09/2003 16:29:36
Posts: 13
Location: United Kingdom
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 Posted: Fri Nov 14, 2008 12:57 pm Post subject: Just updated: all my favourites and recent destinations gone |
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TomTom Go 510 with V7.20 maps
Just ran Home2 to backup and updated to 7.9
After this, all my favourites and recent destinations have gone. the MapSettings.cfg file in "Western_Europe" is 2k rather than 15k.
I followed the tip to copy the MapSettings.cfg from the backup to the Western_Europe directory but when I restarted TomTom, it created a new (empty) one.
I even took the SD card out and copied the MapSettings.cfg file over directly on the PC, but the same result.
Any ideas?
Guff |
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Fri Nov 14, 2008 1:00 pm Post subject: |
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Yeah, download poiedit from www.poiedit.com and use it to open your mapsettings.cfg file. Save the favourites in the file using poiedit as a custom poi file.
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David |
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Darren
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Joined: 11/07/2002 14:36:40
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Location: Hampshire, UK
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| Posted: Fri Nov 14, 2008 1:15 pm Post subject: |
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See #15 in our FAQ here.
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Darren Griffin |
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Guff
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Joined: 05/09/2003 16:29:36
Posts: 13
Location: United Kingdom
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| Posted: Fri Nov 14, 2008 1:32 pm Post subject: |
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Thanks, done that as a short term fix.
What a total pain in the bum!
OK, I've done that, but why am I not able to just restore MapSettings.cfg. More importanly, why did TomTom scrub it!
Guff |
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Darren
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Location: Hampshire, UK
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| Posted: Fri Nov 14, 2008 1:43 pm Post subject: |
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| Guff wrote: | Thanks, done that as a short term fix.
What a total pain in the bum!
OK, I've done that, but why am I not able to just restore MapSettings.cfg. More importanly, why did TomTom scrub it!
Guff |
Normally it works but for whatever reason they changed something in the format of the file that causes this issue if you restore an earlier version.
That's TomTom for you although to be fair, copying the file was never a supported method so they can't really be blamed.
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Darren Griffin |
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pcaouolte
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Joined: Dec 27, 2006
Posts: 998
Location: South Lincs, UK.
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| Posted: Fri Nov 14, 2008 1:43 pm Post subject: |
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Yes, a total pain in the bum. 
If you have warnings set up when near POI's like the speed cameras from this site you will also have lost those.
Many of your preference settings will have been lost.
RDS TMC no longer receives a signal in areas where it did previously.
But you will have support for version 815 maps.  However some people have reported major time lag issues when using the new maps (not tried them myself yet).
If you have a backup and don't intend to upgrade your map to version 815 you may be better off restoring the previous version of the software.
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Paul |
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perussell
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Joined: May 12, 2006
Posts: 292
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| Posted: Fri Nov 14, 2008 5:02 pm Post subject: |
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| Quote: | After this, all my favourites and recent destinations have gone. the MapSettings.cfg file in "Western_Europe" is 2k rather than 15k.
I followed the tip to copy the MapSettings.cfg from the backup to the Western_Europe directory but when I restarted TomTom, it created a new (empty) one.
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Yes, I had this happen the other day and then discovered that I had incorrectly copied the mapsettings over from the Canary Islands into the W Europe map (this was the file that my 'search' command produced. )Then when I went in, there was nothing there!
However once I realised my mistake I was able to go back to my back up and copy the correct file from the W Europe folder and hey presto - all fixed. |
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Guff
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Joined: 05/09/2003 16:29:36
Posts: 13
Location: United Kingdom
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| Posted: Fri Nov 14, 2008 5:07 pm Post subject: |
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I'm not sure what real benefits are provided by the new software.
Unless there is something compelling I think I'll downgrade. I don't have any immediate plans to upgrade the maps as I don't have any reason to.
Thanks for all you help
Guff |
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dennisf
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Joined: Mar 05, 2006
Posts: 26
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| Posted: Fri Nov 14, 2008 6:31 pm Post subject: |
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| Darren wrote: | | Guff wrote: | Thanks, done that as a short term fix.
What a total pain in the bum!
OK, I've done that, but why am I not able to just restore MapSettings.cfg. More importanly, why did TomTom scrub it!
Guff |
Normally it works but for whatever reason they changed something in the format of the file that causes this issue if you restore an earlier version.
That's TomTom for you although to be fair, copying the file was never a supported method so they can't really be blamed. |
They have not, see the following
To transfer your favourites from one map to another map, please view the following website:-
http://www.tomtom.com/7028
With Best Regards
Richard
The TomTom Customer Support Team |
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Darren
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Fri Nov 14, 2008 6:35 pm Post subject: |
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Ah well, in that case they're clearly idiots then (TomTom)
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Darren Griffin |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Fri Nov 14, 2008 7:03 pm Post subject: |
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| dennisf wrote: | They have not, see the following
To transfer your favourites from one map to another map, please view the following website:-
http://www.tomtom.com/7028
With Best Regards
Richard
The TomTom Customer Support Team |
Richard, please have a read through This Thread for a solution that works  - Mike |
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DeLorean
Lifetime Member
Joined: Feb 27, 2006
Posts: 313
Location: United Kingdom
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| Posted: Sat Nov 15, 2008 9:33 am Post subject: |
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Yesterday I updated my TT 910 to the latest Navcore v7.900
My TMC is now knackered
I've heard many other people reporting this, so hopefully TomTom are hard at work creating a fix 
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🔸🔸 Currently using TomTom GO 940 & Locus Map 🔸🔸 |
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DeLorean
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