TomTom Map Service Update Service

keithmillar · Posted: Tue Sep 30, 2008 5:31 pm Post subject: TomTom Map Service Update Service

I've just bought a TT530 and upgrade my map for free to the latest version (810) At sametime my TT Home is now 2.4. I've now been offered a year subscription to the TT Map Service Update Service. If i understand this correctly, does this mean that for £27.80 i'll get every updated release of the maps for my TT530 for the next 12 months.
I'm the past when i had a TT One XL i bought the updated maps when they were released from TT at the price TT stated, which if i remember were around the £40.00 or so.
So is this a good deal, not too be missed or am i reading this wrong?

Cheers

Keith

mikealder · Posted: Tue Sep 30, 2008 6:57 pm Post subject:

Keith, What you are being offered is correct, it should mean the next 12 months map updates (released approx every 3 months) will be yours for a bargain price compared to the previous system.
Have a read of This Thread for additional details, there have been a few problems which is why the thread has grown to 17+ pages, but I guess most people are more than happy with the new deal - Mike

norm2002

Well, after repeated attempts over the weekend, I am not being offered the map update service on my 920T, only the full maps. Just spoke to a friendly guy at TomTom UK who checked with Level 2 support who said that it is not being offered to all units but is being rolled out. He said he would escalate it to the next level and see if I could get on the list.

I did see one or two people on the main thread who seemed to have the same problem but, assuming what he says is right, I am surprised there are not more in the same boat as me.

My main concern is that in the next day or so, I go from the 75% discount price band to the 60% one!

carriejames · Posted: Tue Oct 07, 2008 3:12 pm Post subject:

I have signed up to the quarterly map updates for £9.75 per 1/4. I got this by just checking what maps were available for my unit - 910 and the offer came up.

I thought everyone would be able to have this offer! the only thing is you must have the latest map on your unit first - but they did discount this by 60% - £28.95 instead for £70.

Carrie

Stampy72 · Posted: Wed Oct 08, 2008 7:37 am Post subject:

Let's just hope that TT get everything up and working by the time of the NEXT Map update.... Wink

Else there could be some VERY unhappy customers...... Laughing

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

THis all seems clear as mud if you use the resourses available to you. If I click latest map guarantee it says mine has expired. However in my Tom Tom account on their site it states I have subscribed with the new map update and the update service for the next year. You'd think this would be reflected in the UI of Home but it isn't. I suppose the answer is that the ORIGINAL map guarantee has been used but it doesn't inspire confidence. Of course there is still the Add Maps feature of Home but a clue as to how we will get these updates would be good. Will see what happens when new maps become available and see how Home handles that.
_________________
Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

LesP2008 · Posted: Wed Oct 08, 2008 12:27 pm Post subject:

Anita · Posted: Wed Oct 08, 2008 2:53 pm Post subject:

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

Yeah A,
you've said exactly what I was (rather clumsily) trying to say.

I have a document to write this afternoon. I might commision you to do it. Would certainly save some paper!

J
_________________
Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

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