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jonandmarkuk
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Joined: Aug 06, 2006
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Location: Derby
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 Posted: Mon Jul 07, 2008 10:14 am Post subject: |
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Still nothing???? Anymore news on this???
I'm starting to give up on ever seeing a refund 
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perussell
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Joined: May 12, 2006
Posts: 292
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| Posted: Mon Jul 07, 2008 10:55 am Post subject: |
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Yes, not so good, especially after refunds were promised.
I wonder if there is anything PGPSWorld can do for us????  |
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jonandmarkuk
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Location: Derby
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| Posted: Mon Jul 07, 2008 11:02 am Post subject: |
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| perussell wrote: | Yes, not so good, especially after refunds were promised.
I wonder if there is anything PGPSWorld can do for us???? |
After this length of time I doubt even the credit card companies would be interested in helping.
Why offer refunds in the first place, if they are not forthcoming ?
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Bertie100
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Posts: 112
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| Posted: Mon Jul 07, 2008 11:10 am Post subject: |
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I have had nothing either. I might take it up with my credit card company now. Whats the point in asking us for our bank details and providing a gift and then holding onto our money!
Do you thing our credit card companies will help? may be put some pressure on them? |
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jonandmarkuk
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Joined: Aug 06, 2006
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Location: Derby
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| Posted: Fri Jul 11, 2008 1:28 pm Post subject: |
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Have we all just about given up on ever getting a refund. ? I know I have
I know Stu (deepfour) still has some contacts but as he no longer works for VM it seems rude to keep asking him to chase what's happening.
Does anyone else know where else we can contact as VM Support won't be able to help as the Advantage thing was done external? 
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perussell
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| Posted: Thu Jul 17, 2008 9:15 am Post subject: |
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Have just received some incomprehensible letter from Via Michelin advising that my details (IBAN no.) were illegible, incomplete or invalid and hence I now need to submit another request for a refund.
Strange thing is I checked my IBAN no. with my bank before responding and I did take great care to ensure my numbers were legible.
Methinks more delaying tactics here, anyone else received the same? |
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jonandmarkuk
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Joined: Aug 06, 2006
Posts: 832
Location: Derby
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| Posted: Thu Jul 17, 2008 12:35 pm Post subject: |
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Will let you know when I get home... to be honest I'm starting to give up on ever seeing the money.
Update
Yep sure enough I have a letter saying I didn't provide the correct information even though I know for a fact I did and my other half checked I'd filled it in before sending it back.
The other kick in the teeth is the fact the letter says I have 10 days in whcih to return the 'form' and yet I have looked and looked inside the envelope for this form and can't find one?
Anyone else get just the letter and no form?
Can anyone from PocketGPSWorld.com find out what the hell is going on. I honestly give up, the longer they leave it are they deducting how much of a refund we will get?
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Last edited by jonandmarkuk on Thu Jul 17, 2008 6:00 pm; edited 1 time in total |
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Bertie100
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Joined: Aug 05, 2007
Posts: 112
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| Posted: Thu Jul 17, 2008 6:00 pm Post subject: |
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| perussell wrote: | Have just received some incomprehensible letter from Via Michelin advising that my details (IBAN no.) were illegible, incomplete or invalid and hence I now need to submit another request for a refund.
Strange thing is I checked my IBAN no. with my bank before responding and I did take great care to ensure my numbers were legible.
Methinks more delaying tactics here, anyone else received the same? |
I got this incomprehensible letter (OPERATION NEW EDITION  ) as well... Did you send only the IBAN number before? I think they want both the IBAN and BIC number. I sent only the IBAN no before, hence the letter now I suppose.
Also, what the hell does this mean...
"Please send us the document(s) to us within 10 days following receipt of this email, accompanied by this letter, to the following address..."
- What email?
- What documents? |
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Allan_whoops
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Joined: Feb 18, 2006
Posts: 369
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| Posted: Thu Jul 17, 2008 8:31 pm Post subject: |
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| So have I. I will write the details on the letter and send it back. It is a promotions agency working on behalf of Michelin. |
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jonandmarkuk
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Location: Derby
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| Posted: Fri Jul 18, 2008 10:46 pm Post subject: |
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| Allan_whoops wrote: | | So have I. I will write the details on the letter and send it back. It is a promotions agency working on behalf of Michelin. |
Doing the same, as I did so I realised that I wrote the details just as they are shown on the bank letters so how they can claim I didn't give the correct information I don't know.
Like someone else says, just seems to be a way of delaying the refund by claiming the information wasn't correct puts the error onto us not them
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Bertie100
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Posts: 112
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| Posted: Sun Aug 03, 2008 10:17 am Post subject: |
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| Finally got my refund |
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jonandmarkuk
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Location: Derby
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| Posted: Sun Aug 03, 2008 11:16 am Post subject: |
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Cool... hope I get mine soon then...
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jonandmarkuk
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| Posted: Mon Aug 11, 2008 1:27 pm Post subject: |
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Still no sign of my refund??? 
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Allan_whoops
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| Posted: Tue Aug 12, 2008 7:37 am Post subject: |
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| Has anyone else got theirs? I haven't! |
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Deepfour
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Posts: 169
Location: Maidenhead
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| Posted: Mon Aug 18, 2008 1:36 pm Post subject: |
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I havent got anything back on the test registrations I entered while working at VM.
Bertie what was the time between you sending in your letter confirming your banking codes and the return of the money?
cheers
Stu
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